Assistant Director, In-House Payments and Financial Services Team Lead
7 days ago
As Head of Operational Excellence, Payment and Deposit Functions, you will play a critical role in driving process improvements and enhancing the efficiency of our operations. You will work closely with the team lead to manage daily operations, identify areas for improvement, and develop strategies to implement changes.
Key Responsibilities:
- To assist the team lead in managing daily operations and relevant activities.
- To participate in projects and act as representative of Deposit and Payment Operations.
- To perform reconciliation of daily pending/unprocessed/irregularity transactions.
- To support determining the level of support on new product offerings and managing risk profile for the team.
- To investigate operational incidents/errors and prepare draft reports, providing countermeasures/recommendations for improvement to mitigate risk in future.
- To support development of the team's strategy including but not limited to review and re-engineer current procedures/workflows to enhance the efficiency of operations.
Requirements:
- Tertiary Education.
- Minimum of 6 years of relevant experience.
- Sound knowledge of Faster Payment System and domestic remittance operations in Hong Kong.
- Strong communication and presentation skills to influence using technical data and information to support the line of reasoning.
- Good knowledge of AML requirement applicable to payment operations.
- Substantial experiences in high volume of payment transactions with banking systems.
- Good personal integrity and control mind set.
- Good communication skills and proficient in written and spoken English.
- Excellent computer literacy, especially in Microsoft Office Excel and Word.
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