Exam Delivery and Support Specialist
1 day ago
About Us:
Pearson is a world-leading education company that has been empowering learners for over 150 years. Our purpose is simple: to help people realize their potential through learning. We believe that every learning opportunity is a chance for personal breakthrough.
About the Role:
This exciting new opportunity will see you joining our dynamic Assessment and Qualifications team, where you will play a key role in delivering high-quality exams and assessments to candidates around the world.
As an Exam Delivery and Support Specialist, you will be responsible for coordinating the logistics of exam delivery, including venue setup, equipment preparation, and candidate registration.
You will also provide exceptional customer service to candidates and stakeholders, responding to queries and concerns in a timely and professional manner.
Additionally, you will contribute to the development and implementation of new exam delivery processes and procedures, working closely with colleagues across the organization.
Key Skills and Qualifications:
Proven experience in customer-facing roles, with a strong focus on providing excellent service and resolving customer complaints.
Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
Experience working in a fast-paced environment, with a strong ability to adapt to changing priorities and circumstances.
Proficiency in Microsoft Office and Windows applications, with experience using digital tools and platforms.
High school diploma or equivalent required; bachelor's degree preferred.
-
Exams Support Professional
9 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China British Council Full timeRole Overview:The British Council is looking for a dedicated and detail-oriented Exams Support Professional to join our team in Hong Kong. In this role, you will be responsible for handling customer enquiries and registrations in a professional and friendly manner.Main Responsibilities:Answer first level enquiries received in person, by mail, email,...
-
Exams Service Manager
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China British Council Full timeWe are committed to delivering high-quality exams services that meet the needs of our candidates and stakeholders. As an Exams Service Manager, you will play a key role in ensuring the smooth delivery of our exams services, working closely with our operations team to manage exam materials, coordinate logistics, and maintain compliance standards.You will have...
-
Customer Service Delivery Specialist
9 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China British Council Full timeJob Description:We are seeking a highly skilled and experienced Customer Service Delivery Specialist to join our team in Hong Kong. As an Exams Support Professional, you will be responsible for providing exceptional customer service experience for customers meeting all British Council Key Performance Indicators (KPIs) for customer satisfaction.Key...
-
Exams Operations Officer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China British Council Full timeWe empower individuals to achieve their potential by delivering high-quality exams services. At the British Council, we believe that everyone deserves access to education and opportunities for growth.As an Exams Operations Officer, you will play a critical role in ensuring the smooth delivery of our exams services. Your responsibilities will include managing...
-
Exams Operations Officer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China British Council Full timeWe support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative...
-
Delivery and Logistics Professional
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China British Council Full timeWe are seeking a highly skilled Delivery and Logistics Professional to join our team. As an Exams Operations Officer, you will be responsible for planning and executing the delivery of our exams services. This will involve managing exam materials, coordinating logistics, and working closely with Venue Supervisors and other stakeholders to ensure a seamless...
-
Frontline Support Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Computer And Technologies Holdings Limited Full timeRole OverviewAt Computer And Technologies Holdings Limited, we pride ourselves on delivering exceptional customer experiences. We are looking for a talented Frontline Support Specialist to join our team and help us achieve this goal.About the RoleThis is an exciting opportunity for a motivated individual to provide top-notch support to our clients. As a key...
-
Educational Support Specialist
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China English Schools Foundation Part timeAt the English Schools Foundation, we are seeking an experienced Educational Support Specialist to provide support throughout all class activities for the effective delivery of our ESL language programme.Key ResponsibilitiesAssist the class teacher in preparing the classroom and ensuring a smooth lesson delivery.Support students with their learning needs,...
-
Technology Support Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Centre for Oncology and Immunology Full timeWe are seeking a highly motivated and organized Technology Support Specialist to join our team at the Centre for Oncology and Immunology. In this role, you will provide end-user technical support and troubleshooting services to researchers and administrative staff.Main responsibilities include:Assisting with the management and maintenance of the centre's...
-
Classroom Support Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China English Schools Foundation Part timeAs a Classroom Support Specialist with the English Schools Foundation, you will play a vital role in ensuring the effective delivery of our ESL language programme. The ideal candidate will have at least one year's experience working with children and possess excellent communication skills in both English and Cantonese.ResponsibilitiesYou will be responsible...
-
Executive Support Specialist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Centre for Oncology and Immunology Full timeIn the fight against cancer, every detail matters. As an Executive Support Specialist at the Centre for Oncology and Immunology, you will play a vital role in supporting senior management while ensuring seamless day-to-day operations.Your key responsibilities will include:Compiling and producing content for online and offline communication...
-
Technical Support Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Computer And Technologies Holdings Limited Full timeJob Description:As a Technical Support Specialist at Computer And Technologies Holdings Limited, you will be responsible for providing top-notch technical support to our valued customers.Your Key Responsibilities:Handle customer inquiries regarding our business application software products.Deliver exceptional application support services including...
-
Solutions Support Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Computer And Technologies Holdings Limited Full timeSolutions Support Specialist (POS) (Ref: CC/ERM/SSS) Posted on 10/12/24 12:00 Full Time Hong Kong SAR Responsibilities: Handling customers' technical questions on our business application software products Providing application support services such as troubleshooting, system testing, product installation, configuration, consultation Working closely with...
-
Insurance Product Specialist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China AIA Hong Kong and Macau Full timeJob DescriptionWe are looking for an experienced Insurance Product Specialist to support the development and implementation of innovative general insurance products. The successful candidate will have strong communication and analytical skills, as well as the ability to build positive working relationships.Key ResponsibilitiesConduct market research and...
-
Project Support Specialist
9 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China P&T Architects and Engineers Ltd Full time**Job Description:**P&T Architects and Engineers Ltd seeks a detail-oriented and organized Assistant Clerk of Works to join our team. As an Assistant Clerk of Works, you will play a vital role in ensuring the success of our construction projects by providing administrative support, coordinating site activities, and monitoring project progress.The ideal...
-
Delivery Project Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Pinpoint Asia Full timeKey Responsibilities:Lead and manage end-to-end delivery of Dynamics CRM 365 projects, ensuring alignment with business goals and objectives.Develop and maintain project plans, timelines, and budgets; monitor project progress and make necessary adjustments.Coordinate with cross-functional teams, including IT, business, operations, and finance, to ensure...
-
Customer Service Delivery Lead
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full timeAbout Our Job DescriptionThe Business Operations Specialist COO Office is responsible for providing business management support functions in customer service and monitoring/enhancing end-to-end processes of operation and service delivery perspectives in IBG.Job ResponsibilitiesEnsure smooth and effective collaboration with working partners, such as...
-
IT Support Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full timeJob Overview:E.C Technology Ltd. is seeking a skilled IT support specialist to provide exceptional service to our valued VIP clients.
-
Port Delivery Team Leader
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China TUI AG Full timeJoin our Operations & Delivery team as aPort Delivery Team LeaderinHong Kongwhere you will be responsible for delivering smooth Port Operations (Turnaround & Shorex), overseeing the delivery of services, team & staff management, and all related logistics.Intercruises Shoreside & Port Services is a TUI owned specialist business providing cruise ship handling...
-
Senior IT Support Specialist
19 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Innovic Technology Corporation Limited Full timeBe among the first 25 applicants The incumbent will be offered a 1-Year renewable contract to on-site support the client regarding cloud computing technology and infrastructure related issues. Responsibilities Serve as the first point of contact for clients seeking technical assistance Diagnose and troubleshoot technical issues, providing timely and...