Frontline Support Specialist
21 hours ago
Role Overview
At Computer And Technologies Holdings Limited, we pride ourselves on delivering exceptional customer experiences. We are looking for a talented Frontline Support Specialist to join our team and help us achieve this goal.
About the Role
This is an exciting opportunity for a motivated individual to provide top-notch support to our clients. As a key member of our customer service team, you will be responsible for handling telephone and email enquiries, welcoming customers' feedback, and establishing a professional image as a software guidance/solution provider/adviser.
Key Responsibilities:
- Handle customer enquiries in a professional and courteous manner.
- Provide accurate and up-to-date information to customers regarding our products and services.
- Identify and resolve customer complaints in a fair and efficient manner.
- Collaborate with other departments to ensure seamless delivery of customer service.
Requirements:
- Form 5 or above, preferable with Certificate / Diploma in Service Management or Computer Studies.
- Excellent communication and interpersonal skills.
- Able to work well under pressure and meet deadlines.
-
Frontline Banking Specialist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Part timeJob DescriptionAt Bank Of China (Hong Kong) Limited, we are committed to delivering exceptional customer experiences through our frontline banking services.Key Responsibilities:Deliver high-quality customer service transactions with a focus on efficiency and effectiveness.Cross-sell retail banking products to meet customers' financial needs.Support back-end...
-
Hong Kong, Central and Western District, Hong Kong SAR China Robert Walters Hong Kong Full timeAbout the RoleAs a Client Service Specialist at Robert Walters Hong Kong, you will be part of a dynamic team dedicated to delivering exceptional client service. We are seeking a highly motivated and energetic individual to join our team.Key ResponsibilitiesProviding frontline client service, responding to customer inquiries and resolving issues in a timely...
-
Frontline IT Service Technician
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Genome Institute Full timeAbout Our TeamThe Hong Kong Genome Institute's IT Helpdesk team provides critical support to our internal users, ensuring they have access to the tools and resources they need to succeed.We are seeking a Frontline IT Service Technician to join our team, responsible for providing front-line IT support to our internal users.Key Responsibilities:Provide timely...
-
High-Value Customer Support Expert
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China DELIVEROO Full timeHigh-Value Customer Support Specialist at DeliverooWe are committed to delivering exceptional customer experiences and transforming the way people shop and eat. Our goal is to make access to food and products more convenient and enjoyable.We are seeking a highly skilled professional to join our team as a Care Executive Agent. As a vital member of our...
-
IT Support Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full timeJob Overview:E.C Technology Ltd. is seeking a skilled IT support specialist to provide exceptional service to our valued VIP clients.
-
IT Support Specialist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kitchen Brights Industrial (HK) Limited Full timeJob SummaryWe are seeking a skilled IT Support Specialist to join our team at Kitchen Brights Industrial (HK) Limited. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our end-users on computer operation and office equipment.Key Responsibilities- Provide help-desk support to end-users on computer...
-
IT Support Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China NexusSearch Full timeJob Title : eCommerce IT Support Specialist Location : CWB Job Summary :The eCommerce IT Support Specialist will play a crucial role in ensuring the smooth operation of our online retail platforms. This position involves providing technical support, troubleshooting issues, and collaborating with cross-functional teams to enhance the overall customer...
-
Technical Support Specialist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Centre for Oncology and Immunology Full timeTechnical Support SpecialistWe are seeking a Technical Support Specialist to provide technical assistance to researchers and administrative staff at the Centre for Oncology and Immunology.Key ResponsibilitiesProviding technical support to researchers and administrative staffAssisting with the management and maintenance of IT infrastructureImplementing data...
-
Payment Support Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Wonder Full timeAre you a detail-oriented and patient individual with a knack for resolving conflicts? Do you thrive in a dynamic environment where no two days are ever the same? We're looking for a skilled Payment Support Specialist to join our team at Wonder!As a Payment Support Specialist, you'll be responsible for handling customer queries related to payment issues,...
-
Medical Equipment Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Johnson & Johnson Full timeAbout the RoleAs a Medical Equipment Specialist at Johnson & Johnson, you will be responsible for providing frontline support to customers by resolving their technical issues and problems. This field-based role requires you to install, service, maintain, and modify Company platforms at customer sites, primarily in the clinical environment.Key...
-
Administrative Support Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Vast Profit Construction Engineering Limited Full timeAbout the Role:This is an exciting opportunity to work in a fast-paced environment with a dynamic team. As an Administrative Support Specialist, you will be responsible for providing administrative support to the HR department, including document management, data entry, and reporting.
-
Quality Assurance Specialist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China DELIVEROO Full timeDeliveroo: Providing Exceptional Customer ExperiencesOur mission is to transform the way you shop and eat by connecting consumers, restaurants, shops, and riders. We aim to make access to food and products more convenient and enjoyable.We are looking for a skilled professional to join our team as a Care Executive II. As a vital member of our customer care...
-
Learning Support Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Waterloo Central School District Full timeJob Summary:Welcome to this exciting opportunity as a Learning Support Specialist in our Waterloo Central School District! We are seeking a highly qualified and dedicated individual to join our team as a High School Special Education Teacher. As a member of our staff, you will have the chance to make a real difference in the lives of our students with...
-
IT Support Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full timeAbout the RoleWe are seeking an experienced IT support specialist to join our team at E.C Technology Ltd. as a VIP customer service representative.Job ResponsibilitiesProvide dedicated IT support for all VIP users in the Head office.Support all kinds of incidents reported by VIP staff until issue resolved.Fulfill all kinds of IT service requests raised by...
-
Insurance Support Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Chubb Full timeAbout the RoleThe Insurance Support Specialist will be responsible for managing email correspondence, addressing customer enquiries, and maintaining a professional image when providing business services.This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
-
Medical Support Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Asia Medical Specialists Full timeJob Overview: Asia Medical Specialists seeks a skilled Clinic Assistant to join our team. The ideal candidate will have at least 1 year of experience in a specialist clinic and possess excellent communication skills.Responsibilities:Assist doctors during consultations, examinations, and clinical procedures.Coordinate patient bookings and carry out nursing...
-
Administrative Support Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full timeAs an Administrative Support Specialist at Classy Wheeler Limited, you will play a key role in supporting our sales and procurement teams.Your primary responsibilities will include:process and manage sales orders with accuracy and efficiency;assist in the procurement of office supplies and services;maintain and update sales and procurement records...
-
Technology Support Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Centre for Oncology and Immunology Full timeWe are seeking a highly motivated and organized Technology Support Specialist to join our team at the Centre for Oncology and Immunology. In this role, you will provide end-user technical support and troubleshooting services to researchers and administrative staff.Main responsibilities include:Assisting with the management and maintenance of the centre's...
-
IT Support Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Amaris Consulting Full timeJob Summary:We are seeking a skilled IT Support Specialist to join our team at Amaris Consulting. As a key member of our support staff, you will be responsible for providing second-line investigation and diagnosis, resolving incidents/service requests, and escalating unresolved issues within agreed timescales.Key Responsibilities:Investigate and diagnose...
-
Behavior Support Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Waterloo Central School District Full timeAbout the Role We are seeking a skilled Behavior Support Specialist to join our team at Waterloo Central School District. As a Behavior Support Specialist, you will work closely with students, teachers, and other professionals to provide direct support and implement behavior intervention plans. You will also be responsible for establishing and overseeing a...