Senior Investment Operations Specialist

1 month ago

Hong Kong, Central and Western District, Hong Kong SAR China Northern Trust Corporation Full time
About Northern Trust

Northern Trust Corporation is a leading financial institution with over 130 years of experience, providing innovative financial services and guidance to successful individuals, families, and institutions worldwide.

We pride ourselves on our enduring principles of service, expertise, and integrity. Our team of over 22,000 partners serves the world's most sophisticated clients using cutting-edge technology and exceptional service.

Role Summary

As a Senior Investment Operations Specialist - Trade Lifecycle Expert, you will oversee the Market Operations service of the Investment Operations Outsourcing Team, focusing on trade lifecycle and settlement, issue resolution, and analytical procedures.

This role reports directly to the Manager of Market Operations, GFS.

Key Responsibilities
  • Oversight of trade management and support, settlement, reconciliation, pricing, and valuations across clients' accounts.
  • Providing exceptional client service through the execution of daily functions and tasks within the Investment Operations Outsourcing Team.
  • All post-execution trade activity and servicing required to support clients' front office.
  • Communication with brokers, custodians, internal stakeholders, and other third-party providers on trade lifecycle events and exceptions.
  • Oversight of offshore production of operational activity across middle office and custody records.
  • Works with and assists offshore production teams with investigations and queries through to resolution.
  • Tracks all issues by managing operational logs with offshore teams, working with them to remediate all service issues encountered with a proposed plan for resolution.
  • Works with offshore support teams on new markets, asset classes, or settlement locations to ensure full understanding and processes are in place to support.
  • Act as a liaison with client service teams to drive issue resolution and Static Data teams for product/asset/account setup issues.
  • Assisting with build, completion, and delivery of monthly internal and client KPIs.
  • Assist Northern Trust project groups as a stakeholder on new business implementations.
  • Ensuring that all correct control procedures are adhered to and a full audit trail is recorded and maintained at all times.
  • Provide oversight and support for other Investment Operations partners across various areas, including FX, Equity, Fixed Income, Unit Registry, and cash.
  • Assist with the setup of new accounts, broker, and trading enablement for new fund launches, both internal and external.
  • Support MIS reporting, internal or external audit on trade management functions whenever necessary.
  • Undertake ad hoc assignments or special business projects as assigned.
About You
  • Knowledge of Middle Office operations specifically on trade lifecycle, matching, and settlement.
  • Experience with Global Equities, Fixed Income, FX, TA, and Money Market Asset Classes.
  • Strong communication and presentation skills (both oral and written).
  • Working knowledge of market matching utilities CTM OMGEO and MISYS.
  • Demonstrated client servicing capabilities.
  • Organizational skills required to manage conflicting priorities and multi-task functions in a fast-paced team environment.
  • Relevant experience within investment management/asset servicing industry with the majority of this working directly in an investment operations team.
  • A good knowledge of the asset servicing industry, acquired through experience in both middle office and custody records, is highly regarded for this position.
Experience
  • A college or university degree and/or 4-6+ years of relevant work experience.
  • Previous Financial Industry Operations, Asset Management, and/or Investment Operations experience is a plus.
  • Previous exposure to business process and/or technology enhancement initiatives is beneficial.
  • Previous Client Service experience in a service-oriented environment is advantageous.
Why Work with Us

At Northern Trust Corporation, we value flexibility and collaboration. We encourage movement within the organization and offer accessible senior leaders. Join our team and take pride in working for a company committed to assisting the communities we serve.

We strive to create a workplace with a greater purpose. If you're excited about the opportunity to work with us, we'd love to learn more about how your interests and experience could be a fit.

Please note that Northern Trust Corporation is committed to working with individuals with disabilities and providing reasonable accommodations throughout the employment process.

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