New Business Operations and Underwriting Manager

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full time

About Prudential

At Prudential, our mission is to be partners for every life and protectors for every future. We foster a culture that celebrates diversity and ensures inclusion for our employees, clients, and partners. Our commitment is to provide a platform where our team can excel and make a significant impact on the business while supporting their career aspirations. We strive to make Prudential a place where you can Connect, Grow, and Succeed.

Role Overview

The successful candidate will play a pivotal role in establishing guidelines that maintain a favorable balance of risks, reducing claim expenses, and enabling the organization to offer competitive insurance solutions.

This position demands a thorough understanding of risk evaluation, alongside the capability to analyze data and make well-informed decisions.

By effectively managing risk, the Insurance Underwriter is essential in upholding the financial health and profitability of the organization.

Key Responsibilities

  • Supervise new business operations and underwriting activities that facilitate the administration, risk evaluation, and issuance of life, health, and investment-linked applications.
  • Conduct risk evaluations for all life and health products to ensure compliance with company and regulatory standards.
  • Provide leadership, training, and development initiatives for the new business team and underwriters to ensure professional excellence and deliver exceptional service experiences to clients and distributors.
  • Review appeals and manage post-claim underwriting processes.
  • Continuously assess and refine underwriting guidelines to align with the Group's underwriting philosophy and negotiate with reinsurers to maintain competitive standards.
  • Support the launch of new products and corporate initiatives by establishing relevant new business and underwriting guidelines.
  • Conduct audits related to new business and underwriting practices.

Qualifications and Experience

  • Bachelor's degree.
  • A minimum of 8 years of underwriting experience in life and health insurance, with a preference for experience in underwriting high net worth applications.
  • Experience in managing new business operations or case management for high net worth clients.
  • Proven experience in leading and managing a team of underwriters.


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