Administrative Professional

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Link Group Full time

About the Role

The Administrative Professional will be the core processor for all of Link's managed retirement solutions. This role requires administering accurately and efficiently within the service level agreements for each retirement scheme.

Key Responsibilities

  • Process all operational administration
  • Adhere to agreed services and quality standards
  • Ensure compliance with all legislative, financial, and area-specific procedures to minimize any risk to the business
  • Review outputs to avoid re-work and maintain high-quality standards
  • Communicate effectively with internal and external stakeholders to resolve enquiries
  • Participate as a member of the team, providing support to other areas of the business as required
  • Support leaders and colleagues in delivering results and work closely with the immediate team and the broader Link Group

Requirements

  • 1 year or above of working experience in a corporate or professional service environment (advantageous but not mandatory)
  • Fresh graduates welcome to apply
  • Higher diploma/associate degree or above in any discipline
  • Intermediate knowledge of MS Office and other software packages
  • Previous experience in processing high volumes of data
  • Excellent accuracy and attention to detail
  • Proven ability to solve complex problems and deliver innovative solutions
  • Demonstrated customer focus with the ability to collaborate with others to achieve desired outcomes
  • Proven ability to prioritize and time manage multiple tasks to meet tight deadlines
  • Good communication skills in English and Cantonese
  • Proven track record of reliability and punctuality in a structured environment
  • Strong ability to maintain composure, demonstrate empathy, and resilience when handling difficult or sensitive cases or customers
  • Demonstrated positive attitude towards learning new skills

Culture @ Link Group

We are an inclusive employer whose people work collaboratively. We encourage, support, and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

How to Apply

Ready to take the next step in your career? Apply now via our Career Site with your uploaded resume stating your notice period, current/last, and expected salary for our consideration.



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