Administrative Professional
4 weeks ago
Job Title: Administrator I, TPA Operations
Job Summary:
We are seeking a highly organized and detail-oriented Administrator I, TPA Operations to join our team at Sun Life. The successful candidate will be responsible for performing daily MPF administration functions, handling client inquiries, and assisting with ad-hoc tasks.
Key Responsibilities:
- Perform daily MPF administration functions, including employer contribution, fund switch, and change of investment mandate within SLA.
- Handle client inquiries in a timely and professional manner, escalating issues or problems to manager as needed.
- Follow up with clients on problem cases to ensure completion of business processes.
- Assist with ad-hoc tasks as required.
Requirements:
- HKCEE or HKDSE holder.
- 1 year pension administration experience preferred.
- Customer-oriented, initiative, and positive working attitude.
- Good typing skills in English and Chinese.
- Good numerical sensitivity and attention to detail.
- Good spoken and written English and Chinese.
What We Offer:
5-day workweek, attractive salary, MPF, group life, and group medical insurance, as well as excellent career development opportunities.
We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resumes will be kept for a period of 24 months after completion of the recruitment process.
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