Desktop Support Specialist

7 days ago


Hong Kong Island, Hong Kong SAR China Tata Consultancy Services Full time

Tata Consultancy Services, Asia Pacific is committed to sustainable development for our future. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future.

Our corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts.

Key Responsibilities
  • Manage stakeholders i.e. end users at the site
  • Troubleshoot and resolve Incidents & Service Requests.
  • Take ownership of incidents & communication with customers as required.

The ideal candidate will have strong knowledge of Windows and Mac operating systems, including installation and configuration. Familiarity with printers, networks, and network printer installation is also required.


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