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IT Service Support Specialist

3 weeks ago

Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time
Job Description

A Desktop Service Engineer plays a vital role in providing exceptional user support to our clients. Responsibilities include on-site client user support, maintenance of various IT systems, application support, patching, upgrading, and software installation.

Key Responsibilities:
  • Provide timely and effective on-site client user support.
  • Maintain a high level of expertise in desktop systems, networks, and applications.
  • Collaborate with the team to resolve complex technical issues.
  • Carry out regular preventive maintenance tasks.
Requirements:
  • Degree in Information Technology or related field.
  • Minimum 2 years of experience in user desktop support.
  • Strong knowledge of Microsoft Windows Operating Systems and applications.
  • Excellent communication and problem-solving skills.