Digital Banking Transformation Leader
1 month ago
HSBC is embarking on a groundbreaking journey to build the best banking app in the world, and we're seeking a high-calibre professional to join our team as a Digital Platform Governance and Oversight Lead.
Key Responsibilities- Establish and embed robust governance processes to ensure seamless operation and service availability for HSBC's digital platforms, supporting millions of customers globally.
- Facilitate high-level forums, including Steering Committees, ExCo, and CEO updates, by preparing and presenting materials.
- Drive programme delivery by managing end-to-end reporting, financial tracking, resourcing, and re-prioritization for the Central Transformation Office and key value streams.
- Lead a global team, overseeing onshore and offshore transformation teams, ensuring alignment with HSBC's change management standards and risk frameworks.
- 10+ years' experience in similar roles in a digital environment with experience of large-scale, complex change programmes, within the financial services industry.
- Excellent problem-solving and influencing skills, with previous management consulting experience highly desired.
- Experience in a global or regional role, with proven experience in working in a cross-functional matrix environment with market and global teams.
- Excellent track record in managing complex change, with previous experience in technology-related change.
- Very strong communication skills, both in verbal and written form, with the ability to write executive-level reports and compile high-quality presentation packs for C-suite level consumption.
- Strong relationship building and stakeholder management skills.
This is a high-impact leadership opportunity to drive digital banking transformation at one of the world's largest financial institutions. Join us in delivering the next generation of banking experiences that will set the standard for the industry.
At HSBC, we're dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.
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