Digital Product Adoption Specialist
1 week ago
We are seeking a highly skilled Digital Product Adoption Specialist to join our team at Pinpoint Asia.
Job OverviewProminent Life Insurance Group is looking for a top-calibre candidate to fill the position of Digital Product Adoption Specialist, and we believe you have what it takes to excel in this role. As a key member of our team, you will be responsible for ensuring seamless adoption of our new app by financial planners.
Main Responsibilities- Service Delivery Enhancement: You will play a crucial role in enhancing service delivery to meet customer satisfaction levels by leveraging various initiatives and channels to promote the adoption of the new app and address any issues during the pilot and public launch phases.
- Comprehensive Training: You will receive comprehensive training to gain an in-depth understanding of the new app, allowing you to make informed decisions and provide expert guidance to our clients.
- Collaboration and Communication: You will work closely with the app Change Management team to guarantee timely, efficient, and effective service and project delivery of pilot engagement activities.
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