Digital Product Governance Specialist

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time
Digital Experience Manager Job Description

Cathay Pacific Airways Limited seeks a highly skilled Digital Experience Manager to join our team. This role involves overseeing the development and implementation of our digital strategies to drive business growth and improve customer experience.

You will work closely with cross-functional teams to identify opportunities for process improvement and develop innovative solutions to enhance our digital capabilities. Your expertise in portfolio management will enable you to analyze complex data sets, identify trends, and make informed decisions to drive business outcomes.

  • Main Responsibilities:
  • Develop and implement digital strategies to drive business growth and improve customer experience.
  • Collaborate with cross-functional teams to identify opportunities for process improvement.
  • Analyze complex data sets to identify trends and inform decision-making.
  • Develop innovative solutions to enhance our digital capabilities.

Requirements and Qualifications

  • Bachelor's degree in Business, Engineering, or related field.
  • Minimum 8 years of experience in portfolio management and/or relevant experience in digital product management, consulting, or related areas.
  • Experienced with Product Operating Models and Agile Delivery Frameworks.
  • Experienced in training, mentoring, and coaching.
  • Strong analytical and problem-solving skills.
  • Self-motivated, active listener, able to share ideas, takes initiative to solve problems proactively, and is willing to give extra effort to get the job done.
  • Strong change agent with good interpersonal skills.
  • Mobile and willing to work outside of your comfort zone.
  • Proficiency in spoken and written English; Cantonese or Mandarin will be an advantage.


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