Technical Support Specialist
2 weeks ago
Company Overview
We are a leading global exchange that provides a wide range of financial services, including trading, clearing, and market data solutions. With a strong presence in Asia, we deliver innovative and efficient solutions to our clients.
Position Overview
We seek an experienced Trade Support Engineer to join our team in Hong Kong or Singapore. As a Technical Support Specialist, you will be responsible for providing technical support to our trading clients and ensuring the smooth operation of our exchange platform.
Key Responsibilities:
- Provide technical support to clients using our exchange platform
- Troubleshoot and resolve any technical issues that may arise
- Monitor the performance of our exchange platform and identify potential issues
- Collaborate with cross-functional teams to improve system reliability and efficiency
- Develop and maintain technical documentation for our exchange platform
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum of 3 years of experience in a technical support role within the financial industry
- Strong knowledge of trading systems and exchange platforms
- Experience with Linux/Unix operating systems
- Proficiency in scripting languages such as Python, Perl, or Shell
- Excellent troubleshooting and problem-solving skills
- Strong communication and interpersonal skills
Benefits:
- Competitive salary: HKD $600,000 - $900,000 per annum (depending on experience)
- Opportunities for career growth and development
- Dynamic and international work environment
- Comprehensive training and support
- Relocation assistance for candidates outside of Hong Kong or Singapore
-
Technical Support Specialist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Selby Jennings Full timeAbout the RoleSelby Jennings is currently seeking a skilled Technical Support Specialist to join our team. This is an exciting opportunity for an experienced IT professional to take on a challenging role that requires strong technical skills, excellent communication abilities, and a customer-focused approach.Job SummaryThe Technical Support Specialist will...
-
IT Technical Support Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Aptitude Asia Full timeAt Aptitude Asia, we are seeking an experienced IT Technical Support Specialist to join our team. This is a unique opportunity to develop your skills and expertise in providing top-notch technical support services.We offer a competitive salary package of HKD 65,000 - 85,000 per annum, commensurate with experience, plus additional benefits including medical...
-
Technical Support Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China E-job agency limited Full timeJob Title: Technical Support Specialist About the JobThis role is based in Kwun Tong and involves working as a technical assistant for our clients. Salary InformationThe estimated salary for this position is HKD 24,000 per month. Job DescriptionWe are seeking an experienced professional to join our team as a technical support specialist. The ideal...
-
Technical Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China The Career Works Limited Full timeJob Title: Technical Support SpecialistAbout the Role:We are seeking a skilled Technical Support Specialist to assist our customers with technical issues related to computer hardware and software. The ideal candidate will have a solid understanding of PC hardware and peripherals, as well as experience supporting Microsoft Windows configuration and desktop...
-
IT Technical Support Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Aptitude Asia Full timeUpgrade your career with Aptitude Asia as an IT Device Support specialist. We are seeking an exceptional candidate for this crucial role, which involves providing top-notch technical assistance and troubleshooting services to our end-users. As an IT Device Support specialist, you will be responsible for diagnosing and resolving hardware and software problems...
-
Technical Support Specialist
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China AnyDesk Software Full timeAbout AnyDesk SoftwareAnyDesk Software is a pioneering technology company that aims to revolutionize the way society functions through innovative software solutions.Job Title: Technical Support SpecialistWe are seeking a highly skilled and ambitious Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for...
-
Technical Support Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China The Career Works Limited Full timeThe Career Works Limited is seeking an experienced Technical Support Specialist to join their team. This role is responsible for providing technical support and maintaining the smooth operation of the bank's systems.As a Technical Support Specialist, you will work closely with the Head of Application Support to manage incident processes and ensure that SLAs...
-
Technical Support Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Moody's Full timeWe are seeking a highly skilled Technical Support Specialist to join our team at Moody's TSG.As a Technical Support Specialist, you will be responsible for providing technical services to internal customers by identifying, prioritizing, and confirming the resolution of reported problems within specified service level agreements.You will ensure that all...
-
Technical Support Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Ambition Full timeJob Title: Technical Support SpecialistAbout Us: Ambition is a leading provider of IT solutions and services, dedicated to delivering exceptional support to our clients.Job Summary: We are seeking an experienced Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance to...
-
Technical Support Specialist
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China The Career Works Limited Full timeJob SummaryThe Career Works Limited is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing on-site technical support for PCs, voice equipment, and mobile devices. Your primary goal will be to ensure timely resolution of issues by acquiring necessary information to best...
-
Technical Support Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Electronic Theatre Controls Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at Electronic Theatre Controls. In this role, you will be responsible for providing technical support and maintenance services to our customers, ensuring the reliable operation of our electrical systems.Key ResponsibilitiesProvide technical support and maintenance services to...
-
Technical Support Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Swing Consulting Ltd. Full timeSw8643 | Technical Support SpecialistResponsibilities:Deliver technical assistance and troubleshooting services to end users on hardware, software, and other related computer systems.Provide technical support for internal users on desktop software, Microsoft Windows, O365, Office, and Outlook.Collaborate in the development and implementation of IT guidelines...
-
Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full timeJob Title: Technical Support Specialist for IT InfrastructureAbout Classy Wheeler LimitedClassy Wheeler Limited is a renowned Japanese-based consumer product brand with a strong presence in the industry. We are currently seeking a skilled Technical Support Specialist for IT Infrastructure to join our team.Salary and BenefitsThe successful candidate will be...
-
Technical Support Specialist
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Aptitude Asia Full timeAptitude Asia is seeking a highly skilled Technical Support Specialist to join our team. This role involves providing top-notch technical assistance and troubleshooting services to end-users, ensuring minimal downtime and optimal performance.Job Description:In this role, you will be responsible for diagnosing and resolving hardware and software problems...
-
Technical Support Specialist
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong University of Science and Technology Full timeJob SummaryThe Hong Kong University of Science and Technology is seeking a highly skilled Technical Support Specialist to join its team. The appointee will provide technical support to the engineering design and manufacturing needs of teaching and learning activities, academic research, and industrial collaboration projects. The successful candidate will be...
-
Technical Support Specialist
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China TAIT Full timeAt TAIT, we're seeking a highly skilled Technical Support Specialist to join our team. As a key member of our global support team, you'll provide technical service and support on entertainment automation systems, working independently with minimal supervision.Key Responsibilities:Provide prompt and direct client service via phone, email, and online...
-
Technical Support Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Swing Consulting Ltd. Full timeSwing Consulting Ltd. is a dynamic organization seeking a skilled Technical Support Specialist to join its team.As a key member of our IT department, you will be responsible for providing top-notch technical support to our internal users on various software and hardware platforms including Desktop Software, Mac, PC, MS Windows, O365, Office, and Outlook.The...
-
Technical Support Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Amaris Consulting Full timeJob OverviewAmaris Consulting is seeking a highly skilled Technical Support Specialist to join our team. As an IT infrastructure expert, you will be responsible for providing top-notch support to our clients.
-
Technical Support Specialist
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China F3310 Templeton Asset Management Ltd, Hong Kong Branch Full timeJob SummaryF3310 Templeton Asset Management Ltd, Hong Kong Branch is seeking a skilled Technical Support Specialist to provide desktop support for Franklin Templeton employees. The successful candidate will address technical issues, requests, and support of the IT Infrastructure.Key ResponsibilitiesProvide on-site technical support and customer service as...
-
Senior Technical Support Specialist
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China Oracle Full timeAs a key member of the Oracle Support organization, you will play a critical role in delivering exceptional post-sales support and solutions to our global customer base. Your primary focus will be on resolving complex customer inquiries via phone and electronic means, while also serving as an advocate for customer needs. This involves providing expert...