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Data Service Delivery Team Lead

1 week ago

Hong Kong Island, Hong Kong SAR China Avature Full time

Bloomberg, a global leader in business and financial information, news and insight, is seeking an exceptional Data Service Delivery Team Lead to join its Enterprise Services team.

About the Role

The successful candidate will be responsible for leading a dynamic team of Technical Support Specialists, providing escalated technical support, understanding client data use cases, managing outages, and working with internal and external stakeholders.

Key responsibilities include:

  • Developing a high-performing technical team focused on resolving complex client problems
  • Working closely with the Product team on driving change and identifying client trends
  • Attending client meetings with colleagues from Sales or Technical Account Management teams

Reporting to the regional Head of Service Delivery, you'll bring a strong background in leading technology or data SMEs within the financial services space.

We're looking for someone with excellent communication and problem-solving skills, able to maintain composure under pressure and flex their style to suit their audience.