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Ticket Production Manager
1 month ago
Ticket Production Manager
Join Ocean Park as a Ticket Production Manager and take on the challenge of overseeing the entire ticketing production process from start to finish. As a key member of our team, you will be responsible for ensuring that all deadlines are met, and the process is efficient and of high quality.
Responsibilities
- Develop and implement operation procedures for the ticketing process
- Identify areas for improvement and provide solutions
- Manage the team with guidance, coaching, and evaluations
- Be the main point of contact with internal and external stakeholders on the overall ticket production flow
- Enable tickets to be produced to meet the specific needs of various promotions and campaigns for Ocean Park and Water World
Requirements
- Degree holder in any discipline
- At least 8 years' operational experience, with 4 years at supervisory level
- Solid knowledge of theme park operations, guest behavior, and ticketing procedures
- Able to work independently and under pressure
- Responsible, accountable, and customer-oriented with good communication skills
- Excellent command of written and spoken English and Cantonese, and good command of Putonghua
- Computer literacy in MS Office applications (Word, Excel, and PowerPoint)
Full-time Staff Benefits
- New Joiner Bonus (up to HK$6,000)
- Referral Bonus (up to HK$4,000)
- 13-month payment/Gratuity
- Birthday/Marriage/Examination/Work Anniversary Leave
- Complimentary Tickets to Ocean Park and Water World
- Staff In-Park Discounts
- Staff Canteen
- Medical Insurance (Hospitalization & Outpatient)
- 12 days Annual Leave
- 17 days Public Holiday
Incentives are governed by terms and conditions.