Operational Risk Management Expert for Life Insurance

1 day ago


Hong Kong, Central and Western District, Hong Kong SAR China FWD Life Insurance Corporation Full time

About FWD Group

FWD Group is a leading pan-Asian life insurance business with over 11 million customers across ten markets. The company has reached its tenth anniversary, with a focus on simplifying the insurance journey through innovative propositions and easy-to-understand products, supported by digital technology.

As an Operational Risk Manager in Life Operations, you will perform risk monitoring duties to ensure adherence to regulatory requirements and internal policies:

  • Act as subject matter expert for non-AML related regulatory matters
  • Work closely with Internal Audit, Risk, Legal, Compliance, IT, BAU teams, regulators, and vendors
  • Evaluate business and operational processes to ensure effective control measures
  • Drive corrective actions and monitor implementation
  • Collaborate with stakeholders to align internal systems, procedures, and workflows with company policies and regulatory requirements
  • Prepare user requirements and procedures for regulatory enhancements
  • Liaise with parties to seek endorsement for updated procedure manuals
  • Coordinate internal and external audits, compliance reviews, and risk assessments
  • Undertake regular liaison and collaboration with Internal Audit, Risk, Compliance, and external audits

The ideal candidate will have a degree or above, with at least eight years' experience in the life insurance sector, preferably in Life Operations or Compliance. Key skills include:

  • Deep understanding of regulatory requirements
  • Strong ownership and analytical thinking
  • Confident communication with various stakeholders
  • Good command of both spoken and written Chinese & English

We offer a competitive salary of HKD $120,000 - $180,000 per annum, 5-day workweek, 20-22 days annual leave, excellent learning & development opportunities, and an attractive package to the right candidate.



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