Customer Service Officer

Job SummaryThis role is required to provide dedicated after-sales services to existing bancassurance customers. He/she is also expected to generate appointments with customers via outbound servicing calls for sales teams to follow up.Key ResponsibilitiesProvide effective outbound call services to customers for problem payment, policy administration movement,...

At Prudential plc, we are committed to being partners for every life and protectors for every future. Our purpose drives everything we do by creating a culture of diversity and inclusion, where our people, customers, and partners thrive. We provide a platform for our people to excel and make a meaningful impact on our business, and we support their career...

At Prudential, our mission is to be partners for every life and guardians for every future. We foster a culture where diversity is celebrated and inclusion is guaranteed for our employees, clients, and partners. We offer a platform that empowers our workforce to excel and make a significant impact on the business while supporting their career aspirations....

The CompanyA life insurer is looking for an officer or senior officer to join their call center which located in Kowloon Side. Candidate with call center experiences will be considered. Training will be provided to the candidate without life insurance customer service experiences. The RoleHandle enquiries and requests of group medical, individual financial...

At Prudential, our mission is to be partners for every life and guardians for every future. We foster a culture that values diversity and ensures inclusion for our employees, clients, and partners. Our environment empowers individuals to excel in their roles and make a significant impact on the organization while supporting their career aspirations. We are...

This role will provide and process information in response to customers' enquiries, concerns, and requests in call center operation at Customer Service Centre effectively and efficiently. Job Responsibilities:Provide and process information by referring to operation systems, guidelines, digitalization, and applications in response to customers' enquiries,...

Job Summary:Prudential plc is seeking a highly skilled and customer-focused Senior Officer to join our team as a Customer Service Professional. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via hotline, handling and resolving customer enquiries and requests on life and health...

We are seeking a high-caliber professional to join our support team as a Senior Customer Services Officer at HKT.Key Responsibilities:Handle inbound and outbound customer inquiries, resolving 100% of client issues in a professional and timely manner.Collaborate with the sales team to identify potential business opportunities through customer...

About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an Insurance Customer Service Officer. As a Tied Agent, you will play a key role in providing exceptional service to our business partners and customers.Key ResponsibilitiesHandle inbound enquiries from business partners in a timely and professional...

At Prudential, our mission is to be partners for every life and guardians for every future. We foster a culture that celebrates diversity and ensures inclusion for our employees, clients, and partners. Our environment empowers individuals to excel in their roles and contribute meaningfully to the organization while supporting their career aspirations. We are...

Main Responsibilities:Deliver exceptional customer service and support to clients in the general insurance sector.Develop and execute sales strategies to promote general insurance products through inbound and outbound calls.Maintain high standards of customer service and ensure excellent service levels are consistently met.Collaborate with internal and...

About the RoleWe are seeking a highly motivated and customer-focused Senior Customer Service Officer to join our team at Manulife. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesHandle...

About Dah Sing Financial GroupThe Dah Sing Financial Group is a leading financial services organization in Hong Kong offering banking, insurance, and financial services through its extensive network of over 70 branches in Hong Kong, Macau, and Mainland China.We value a culture that fosters a sense of pride in achieving something beyond just a job, and an...

About Dah Sing Financial GroupThe Dah Sing Financial Group is a leading financial services conglomerate in Hong Kong offering banking, insurance, financial, and other related services through its extensive network of over 70 branches in Hong Kong, Macau, and Mainland China.We value a culture that fosters a sense of pride in achieving something beyond just a...

At Prudential, our mission is to be partners for every life and guardians for every future. We foster a culture where diversity is celebrated and inclusion is guaranteed for our employees, clients, and partners. Our aim is to provide a platform that enables our workforce to excel and make a significant impact on the business while supporting their career...

At Prudential, our mission is to be a trusted partner in every individual's journey and a guardian for every future. We foster a culture that celebrates diversity and ensures inclusion for our employees, clients, and partners. Our commitment is to provide a platform where our team can excel and make a significant impact on the business while pursuing their...

At Prudential, our mission is to serve as partners in every individual's journey and safeguard their future. We foster a culture that values diversity and promotes inclusion for our employees, clients, and stakeholders. Our environment empowers our workforce to excel and make a significant impact, while we actively support their career aspirations. We are...

Job Purpose: To provide exceptional customer service and support to clients of Dah Sing Bank. Main Responsibilities: Ensure the SME hotline meets established service standards. Efficiently manage customer inquiries, feedback, complaints, and instructions. Deliver high-quality customer service in line with professional standards. Assist with...

Job Purpose: To provide exceptional customer service and support to clients, ensuring their needs are met efficiently and effectively. Main Responsibilities: Meet the service level expectations of the SME hotline. Address customer inquiries, feedback, and complaints with professionalism. Deliver high-quality customer service that aligns with...

Job Purpose:Main Responsibilities:Achieve high levels of customer satisfaction and service quality.Handle customer inquiries, feedback, and complaints in a professional and efficient manner.Deliver exceptional customer service and meet the required quality standards.Support marketing campaigns and business development initiatives.Participate in outbound...