Beauty Product Expert

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China LVMH Group Full time

At LVMH Group, we're looking for a Beauty Product Expert to join our team. As a key member of our sales floor, you will be responsible for providing exceptional customer service and promoting our brand's best-selling products.

Responsibilities
  • Product Knowledge: Explain the features and benefits of our merchandise to customers, highlighting DFS' service differentiators.
  • Customer Service: Provide accurate product and shop promotion information to customers, sell to their needs, and cross-sell other products and brands to exceed expectations.
  • Visual Merchandising: Demonstrate product on clients' skin/face, e.g., color cosmetics and skincare applications, and maintain visual merchandising standards.
  • Store Operations: Close sales, return cash floats, and complete necessary documentation to secure sales receipts.

Ideal Candidate

  • Education: High School graduate or equivalent.
  • Experience: 1-2 years of retail experience with quick transaction handling ability.
  • Skills: Previous retail, customer service, hospitality services, or Luxury brand boutique experience preferred. Familiarity with using the POS Terminal is essential.
  • Availability: Able to work flexible hours as required by the business.


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