Event Operations Manager
1 day ago
**Job Overview**
The West Kowloon Cultural District Authority seeks an experienced Event Operations Manager to oversee the management and delivery of building management services for M+ Museum.
As a key member of the Venue Operations team, you will be responsible for ensuring strong planned and preventative maintenance programmes are in place, as well as soft services such as cleaning, landscaping, and waste management. You will also work closely with various departments to ensure the timely application and renewal of relevant building/facility/equipment/system related licenses.
**Key Responsibilities**
- Support senior management in managing building functions by reporting on all related areas to ensure informed decision-making.
- Assist in preparing operational procedures and guidelines.
- Coordinate between M+ user groups and relevant departments.
- Oversee the management and delivery of building management services.
- Work with procurement teams to issue tenders in accordance with procurement policy.
- Act as manager-in-charge for event operations and resolve emergency incidents or situations related to facility/equipment/system in M+ buildings.
**Requirements**
- Possess a recognised university degree in business management, facilities management, hospitality management, or a related discipline.
- Have a minimum of 6 years of relevant experience in hospitality sector, facilities management, or other relevant industry.
- Have experience in managing sizable venues with responsibilities in building management and/or venue operations.
- Be flexible, adaptable to change, creative, and well-presented.
- Be able to communicate effectively across teams and the organisation, lead, and influence cross-functional departments.
- Demonstrate a positive and can-do attitude with good problem-solving skills, good analytical abilities, attentive to details, be able to multi-task, and work under pressure.
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