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Asia Commercial Risk Operations Director

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Aon Hewitt Full time

At Aon, we strive to make better decisions that protect and enrich the lives of people worldwide.

We are united through trust as one inclusive, diverse team. Our passion is to help our colleagues and clients succeed.

This operational management role reports directly to the Chief Operating Officer of APAC Commercial Risk. The position requires providing day-to-day management and support to ensure APAC Commercial Risk has the proper operational controls, administrative and reporting procedures, and systems in place.

The Key Responsibilities:

  • Drive efficiency, sales, profitability, cash flow, business goals, and objectives
  • Measure and manage internal and external controls, providing timely, accurate, and complete reports on the operating condition of the company
  • Support APAC CRS to develop, communicate, and implement effective operational procedures, growth strategies, and processes
  • Collaborate with CRS management teams to plan for operational infrastructure and accommodate rapid growth objectives
  • Manage stakeholder relationships and expectations through regular contact
  • Assist in producing business cases to meet operational, sales, growth, and market share objectives
  • Contribute to an accountable culture and credible partner to the business
  • Represent the firm with insurers and business partners

What makes this opportunity unique?

This role extends beyond standard operational management by requiring collaboration with key stakeholders to grow the organization and ensure its financial strength.

The Ideal Candidate:

  • Bachelor's degree in operations, information technology, project management, business, or related fields
  • 3-5 years of operational experience
  • Demonstrated experience in operational or project management and analysis, preferably in a similar role
  • Operational management skills, including budgeting, resource development, and planning
  • Stakeholder management and ability to partner with dynamic leadership teams
  • Possess integrity, credibility, and commitment
  • Flexible and able to multitask, work in ambiguous environments, and drive toward clarity and solutions

Aon's Support for Colleagues:

We encourage diversity and provide an agile, inclusive environment where you can manage your wellbeing and work-life balance.

We offer flexible working solutions and recognize that flexibility goes beyond just the place of work.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves.