Customer Experience Representative
1 week ago
Our company is dedicated to delivering exceptional customer experiences through our distinctive Asian hospitality. We operate five properties in Hong Kong, offering a range of options across different brands.
We invest heavily in the learning and development of our colleagues, with a focus on leadership development programs. This has led to industry-leading levels of colleague engagement.
We are seeking a Customer Experience Representative based at Kowloon Shangri-La, Hong Kong. Key responsibilities include:
- Delivering exceptional customer experiences by understanding their preferences
- Ensuring a smooth check-in and check-out experience for all guests
- Handling customer inquiries and actively collecting feedback
- Maintaining professional interactions with customers while adhering to hotel policies
The successful candidate will possess a higher diploma or above in Hospitality Management or a related field. A minimum of one year's experience in the Hotel or Service Industry is preferred. Excellent communication skills and the ability to work effectively in a team are essential.
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Customer Experience Representative
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Customer Experience Representative
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Customer Experience Specialist
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Customer Experience Representative
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Customer Experience Representative
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Customer Experience Representative
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Hong Kong, Central and Western District, Hong Kong SAR China Aspire Lifestyles Full timeAbout UsWe are an equal opportunity employer, committed to providing a diverse and inclusive workplace. We value candidates from all backgrounds and encourage applications from qualified individuals.Job DescriptionThis exciting opportunity as a Lifestyle Concierge will allow you to work with high-end clients and make a real difference in their lives. You...
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Hong Kong, Central and Western District, Hong Kong SAR China ETIMADEN ASIA PACIFIC LIMITED Full timeJob Title: Customer Service Representative/Sales CoordinatorCompany Overview:ETIMADEN ASIA PACIFIC LIMITED, a foreign subsidiary of Eti Maden, a leading global boron supplier, is seeking a Customer Service Representative/Sales Coordinator to join our dynamic team. Eti Maden specializes in providing refined boron products and solutions across the Asia Pacific...
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Customer Experience Specialist
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Hong Kong, Central and Western District, Hong Kong SAR China Abercrombie & Fitch Co. Full timeThe Brand Representative associate at Abercrombie & Fitch Co. is a customer-focused role that requires a helpful, outgoing, and stylish individual who can create an exceptional shopping experience.Key responsibilities include:Making customers #1 by providing excellent customer serviceUpholding the company's culture and valuesKnowing the product inside and...