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About FWD Group
FWD Group is a leading pan-Asian life insurance business with a strong presence in 10 markets, serving over 11 million customers. With a focus on innovation and customer-centricity, FWD aims to revolutionize the insurance experience through digital technology and user-friendly products.
The FWD New Business Model (NBM) is a key initiative that leverages digital channels to drive growth and customer engagement. As a key member of the NBM team, you will play a critical role in shaping the future of FWD's digital business.
The Role
- Develop and execute a comprehensive business strategy for FWD's NBM in Hong Kong, driving sales growth and customer acquisition through digital channels.
- Lead a cross-functional team to optimize business processes, improve customer experience, and enhance sales efficiency.
- Collaborate with stakeholders to design and implement data-driven marketing campaigns, leveraging customer insights and analytics to drive business outcomes.
- Define and execute a product strategy that meets the evolving needs of customers, driving innovation and differentiation in the market.
- Develop and maintain strong relationships with external partners and vendors to support business growth and expansion.
The Ideal Candidate
- A seasoned leader with 10+ years of experience in e-commerce, digital marketing, or a related field.
- Proven track record of building and operating successful e-commerce platforms, driving business growth and customer engagement.
- Strong business acumen, with the ability to develop and execute strategic plans that drive business outcomes.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders and team members.
We offer a competitive compensation package, excellent learning and development opportunities, and a dynamic work environment that fosters innovation and growth. If you are a motivated and results-driven professional looking to make a meaningful impact in the insurance industry, we encourage you to apply.
