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Partnership Service Management Specialist

1 month ago

Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time
About AIA International Limited

AIA International Limited is a leading life insurance company that aims to create a healthier, more sustainable future for everyone. Our mission is to help our customers and the community live Healthier, Longer, Better Lives.

We are seeking a highly skilled Partnership Service Management Specialist to join our marketing, distribution & partnership team. As a key member of our team, you will play a vital role in advancing our movement by inspiring meaningful connections with customers, partners, and other stakeholders.

Key Responsibilities:

• Provide best-in-class operations service platform for business partners
• Provide quality enquiry service platform for business partners
• Provide quality case advisory service to accelerate new business closing and seamless operations support
• Liaise with external and internal parties to ensure smooth operation and facilitate the end-to-end process
• Continuously drive new initiatives and streamline the workflow for uplifting service level and efficiency
• Drive implementation and communication of operations guidelines for business partners to ensure regulatory and in-house operations compliance
• Drive implementation and communication of operations initiatives to support business growth
• Support and assist direct manager on ad-hoc assignments

Requirements:

• University/College graduate with 5 years' relevant working experiences with supervisory responsibilities
• Strong presentation and communication skills
• Good written and spoken English and Cantonese
• Preferred to obtain the license of Insurance Authority (IA) (Paper 1,2,3 and 5) or any licenses if your job involves regulated activities

About the Role

This is an exciting opportunity to join a dynamic team and contribute to our mission of creating a healthier, more sustainable future for everyone. If you are a motivated and experienced professional with a passion for operations management, we encourage you to apply.