Partnership Service Management Specialist

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time
About AIA International Limited

AIA International Limited is committed to creating a healthier, more sustainable future for everyone. Our mission is to help a billion people live Healthier, Longer, Better Lives by 2030. As part of our marketing, distribution & partnership team, you will play a vital role in advancing this movement.

About the Role

We are seeking a highly skilled Partnership Service Management Specialist to provide best-in-class operations service platform for business partners. The successful candidate will be responsible for providing a quality enquiry service platform, providing quality case advisory service to accelerate new business closing and seamless operations support, and liaising with external and internal parties to ensure smooth operation and facilitate the end-to-end process.

Key Responsibilities:
  • Provide a quality enquiry service platform for business partners
  • Provide quality case advisory service to accelerate new business closing and seamless operations support
  • Liaise with external and internal parties to ensure smooth operation and facilitate the end-to-end process
  • Continuously drive new initiatives and streamline the workflow for uplifting service level and efficiency
  • Drive implementation and communication of operations guidelines for business partners to ensure regulatory and in-house operations compliance
  • Drive implementation and communication of operations initiatives to support business growth
  • Support and assist direct manager on ad-hoc assignments
Requirements:
  • University/College graduate with 5 years' relevant working experience with supervisory responsibilities
  • Strong presentation and communication skills
  • Good written and spoken English and Cantonese
Preferred Qualifications:
  • Obtain the license of Insurance Authority (IA) (Paper 1,2,3 and 5) or any licenses if your job involves regulated activities
About AIA International Limited

AIA International Limited is a leading life insurance company in Asia, committed to helping our customers and the community live Healthier, Longer, Better Lives. We offer a range of life insurance and retirement products to help individuals and families achieve their financial goals. If you are passionate about making a positive impact and want to be part of a dynamic and innovative team, we encourage you to apply for this exciting opportunity.

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