Banking Credit Card Manager
2 weeks ago
Job Summary:
As a Credit Card Business Manager at Bank of China (Hong Kong) Limited, you will be responsible for formulating and implementing acquisition strategies to grow the profitability of credit cards.
Key Responsibilities:
- Develop and execute promotion programs, system enhancements, and business plans to achieve set goals and business performances.
- Prepare product and procurement proposals for new product launches and product revamps.
- Lead and manage business operations, including process rebate fulfilment, defining marketing plans with business partners, and resolving customer complaints.
- Define strategies for product optimization, customer experience, and sales promotions, and execute them in coordination with internal and external departments.
- Conduct market analysis to understand customer behaviors and provide recommendations for follow-up actions.
- Manage and work closely with different sales channels to ensure progress towards assigned business targets.
- Propose new card products and marketing campaigns to increase market penetration.
- Ensure compliance with relevant regulatory requirements and internal policies.
- Manage program budgets effectively.
Requirements:
- Degree holder in Marketing or Business related disciplines.
- Minimum 3-5 years' experience in marketing/product or customer management function, preferably with credit card product experience.
- Strong business acumen with excellent project management and problem-solving skills.
- Hands-on skills in PowerPoint and strong presentation skills.
- Customer-focused with good communication and interpersonal skills.
- Able to work under pressure and tight deadlines.
- Proficient in spoken and written Chinese (including Mandarin) and English, and competent in MS Office applications.
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