Banking Credit Card Manager

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

Job Summary:

As a Credit Card Business Manager at Bank of China (Hong Kong) Limited, you will be responsible for formulating and implementing acquisition strategies to grow the profitability of credit cards.

Key Responsibilities:

  • Develop and execute promotion programs, system enhancements, and business plans to achieve set goals and business performances.
  • Prepare product and procurement proposals for new product launches and product revamps.
  • Lead and manage business operations, including process rebate fulfilment, defining marketing plans with business partners, and resolving customer complaints.
  • Define strategies for product optimization, customer experience, and sales promotions, and execute them in coordination with internal and external departments.
  • Conduct market analysis to understand customer behaviors and provide recommendations for follow-up actions.
  • Manage and work closely with different sales channels to ensure progress towards assigned business targets.
  • Propose new card products and marketing campaigns to increase market penetration.
  • Ensure compliance with relevant regulatory requirements and internal policies.
  • Manage program budgets effectively.

Requirements:

  • Degree holder in Marketing or Business related disciplines.
  • Minimum 3-5 years' experience in marketing/product or customer management function, preferably with credit card product experience.
  • Strong business acumen with excellent project management and problem-solving skills.
  • Hands-on skills in PowerPoint and strong presentation skills.
  • Customer-focused with good communication and interpersonal skills.
  • Able to work under pressure and tight deadlines.
  • Proficient in spoken and written Chinese (including Mandarin) and English, and competent in MS Office applications.

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