Credit Card Manager
4 weeks ago
HSBC is seeking a high-calibre professional to join our team as a Manager Credit Card. This role is responsible for improving portfolio profitability and achieving growth objectives for all lending products in Asia-Pacific, including credit cards, personal loans, overdrafts, and mortgages.
Key Responsibilities:- Formulate card acquisition strategies to deepen market penetration and grow market share.
- Develop marketing campaigns to boost new card intakes with clear propositions at a cost-efficient manner.
- Manage and liaise with acquisition channels to ensure marketing programs are smoothly executed and acquisition targets are on track.
- Drive customer journey enhancement with digitization and collaborate with other business units to develop superior end-to-end customer experiences across channels and customer touchpoints.
- Initiate delivery planning, P&L forecasting, requirement scoping, card scheme negotiation, risk clearance, product commercialization, and coordination work with different stakeholders to ensure a smooth project delivery to achieve business goals.
- Support day-to-day business and operational tasks, including cost control and monitoring, development of project proposals, and management reports, liaison on customer enquiries and complaints, etc.
- Work closely with the Risk team on credit refinement and ensure regulatory requirements are met.
- University degree holder, preferably majoring in Business Administration or a related discipline.
- Work experience on credit cards is preferred. Experience in digital projects or analytical areas would be a plus.
- Strong business acumen and project management skills.
- Self-driven with strong drive and positive working attitude.
- Excellent analytical and problem-solving skills with critical thinking.
- Able to work with stakeholders from various functions and disciplines to drive business outcomes.
- Fluent in Cantonese and English with good presentation skills.
At HSBC, we value our employees and offer a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
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Credit Card Manager
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