Claims Officer
4 weeks ago
Job Summary
We are seeking a skilled Claims Officer to join our team at Zurich Insurance Company. As a Claims Officer, you will be responsible for handling personal line claims focusing on Home and Retail Property.
Key Responsibilities
- Handle first and third-party claims with low levels of supervision.
- Develop a claims case strategy to ensure appropriate reserves are assigned and investigations are conducted.
- Acquire and organise relevant evidence and information to accurately assess the value of the claim.
- Review, resolve and finalise claims within authority limits.
- Act as a referral point for cases escalated by standard handlers.
Requirements
- Degree holder with 2-4 years' experience in claims handling.
- Good technical knowledge of claims handling, preferably Home and Retail Property insurance.
- Excellent customer service skills to engage, influence, negotiate and inform customers on claims-related matters.
Why Zurich
At Zurich, we take an optimistic approach by focusing on the positives and constantly asking What can go right?
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