Regional Clienteling Community Developer

1 day ago


Hong Kong, Central and Western District, Hong Kong SAR China Christian Dior Couture Full time

Clienteling Community Development

This role is responsible for building and facilitating a strong clienteling community across the region, driving engagement and loyalty through innovative strategies and initiatives.

  • Develop a comprehensive action plan to establish and grow a clienteling community, leveraging regional expertise and best practices.
  • Collaborate with local marketing teams to design and implement targeted CRM programs, ensuring alignment with regional business goals.
  • Host annual regional clienteling seminars, featuring industry experts and thought leaders to share knowledge and best practices.
  • Provide ongoing coaching and support to community members, enhancing their client engagement skills and promoting a culture of excellence.

Requirements

  • University graduate in Marketing or related field.
  • Minimum 8 years' experience in marketing and CRM, with a focus on client engagement and community building.
  • Strong leadership skills, with experience in managing teams and projects.
  • Excellent organizational and project management capabilities.
  • Exceptional communication skills, both written and verbal.
  • Familiarity with CRM systems and data-driven marketing strategies.
  • Ability to work effectively in a multicultural environment.


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