Business Performance Manager for Strategic Growth

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

Company Overview

Hang Seng Bank Limited is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.

We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Job Description

The WPB Management Office plays a vital part in driving the formulation of business strategies and managing business performance. The team supports the business to grow revenues and profitability, while meeting de-risking objectives and maintaining an effective risk management framework.

Key Responsibilities:

  • Support formulation, agreement, and implementation of strategic plans for the business
  • Cost structure transformation and management to future proof the bank
  • Risk governance to support the management team in risk oversight and decision making
  • Provide oversight of fraud management and operations activities

Principal Responsibilities

As Senior Manager, Strategic Growth and Business Performance Management, you will lead the formulation and execution of WPB strategy in accordance with the strategic directions of HASE and Group. You will conduct market research, analyze business dynamics and provide strategic insights and recommendations to senior leadership to facilitate informed decision-making.

You will develop robust business performance monitoring frameworks to ensure effective review of business outcomes and work closely with WPB stakeholders to identify growth opportunities. You will manage strategic projects across WPB and facilitate cross-business collaborations.

Requirements

To succeed in this role, you will need:

  • University graduate with a minimum of 8 years of Wealth and Personal Banking and/or consultancy experience
  • Sound business acumen with long-term vision in driving the formulation of WPB strategies
  • Excellent written communication, oral presentation and interpersonal skills; able to articulate conceptual ideas and strategic directives to a wide range of audience
  • Good interpersonal, influencing & problem solving skills and the ability to work with a diverse group including internal and external partners
  • Project management skill with a track record in leading and mobilising cross-functional teams and managing multiple priorities
  • Committed, self-motivated and action-oriented personality with strong ownership to drive business performance
  • Proficiency in written and spoken English, Cantonese and Mandarin


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