Lead Business Process Analyst

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China China Mobile International Limited Full time

Position Overview

The Senior Business Analyst plays a pivotal role in enhancing operational efficiency and driving digital transformation initiatives within the organization.

Key Responsibilities

  • Define and refine comprehensive enterprise business workflows and system functionalities, including supply chain management, order processing systems, and B2B customer portals.
  • Collect and analyze business requirements to facilitate digital transformation efforts.
  • Ensure seamless daily operations for the sales unit regarding order management.
  • Oversee project progress, conducting regular evaluations and adjustments to guarantee the successful execution of related initiatives.
  • Contribute to the development of business policies and operational guidelines.
  • Assist in preparing materials for management presentations.
  • Support audit processes to verify compliance of orders with company policies.
  • Collaborate with the Finance team and sales unit to monitor accounts receivable and manage outstanding payments.

Qualifications

  • A degree or higher in Information Systems Management or a related field.
  • A minimum of 3 years of relevant experience in business process management or B2B product development.
  • Strong understanding of business and system processes, business policies, and product management.
  • Experience in product development, system development, project management, or accounting is advantageous.
  • Self-motivated with a strong sense of responsibility and a proactive approach.
  • Excellent teamwork abilities, diligent, and capable of working under pressure.
  • Proficient in both spoken and written Chinese and English; proficiency in Putonghua is a plus.


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