Retail Store Manager
2 weeks ago
M+ is a world-renowned museum dedicated to collecting, exhibiting, and interpreting visual art, design, and architecture from the twentieth and twenty-first centuries. Located in the heart of Hong Kong's West Kowloon Cultural District, we are building a museum that reflects our unique time and place, with a bold ambition to establish ourselves as one of the world's leading cultural institutions.
Job DescriptionWe are seeking a highly skilled and experienced Retail Store Manager to join our team at M+. As a key member of our retail operations team, you will be responsible for managing the day-to-day operations of our retail stores, including staff management, driving sales and customer satisfaction, ensuring house rules and SOP are followed through by all parties, stock replenishment and management, etc.
Key Responsibilities- Manage and supervise a team of retail staff to deliver high-quality customer service and achieve sales targets.
- Develop and implement effective visual merchandising strategies to drive sales and enhance the customer experience.
- Monitor and control stock levels, including ordering and receiving stock, to ensure optimal inventory levels.
- Collaborate with the retail sales and business development team to develop and implement sales strategies and promotions.
- Ensure compliance with all relevant laws, regulations, and company policies.
- At least 8 years of experience in retail management, with a proven track record of driving sales and achieving business objectives.
- Strong leadership and management skills, with the ability to motivate and develop a team of retail staff.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
- Strong analytical and problem-solving skills, with the ability to analyze data and make informed business decisions.
- Proficient in computer skills, including MS Office and retail management software.
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