Assistant Store Manager

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Swarovski Full time

About the Role

We are seeking an experienced Assistant Store Manager to join our team at Swarovski. As a key member of our retail team, you will be responsible for delivering exceptional customer service, driving sales growth, and leading a high-performing team.

Key Responsibilities

  • Lead by example, demonstrating a passion for luxury retail and a commitment to excellence in customer service.
  • Build and maintain strong relationships with customers, colleagues, and stakeholders to drive business growth and achieve sales targets.
  • Support the implementation of sales plans, goals, and targets, and facilitate the on-boarding of new starters.
  • Develop and maintain a deep understanding of our products, services, and brand values to provide expert advice and guidance to customers.
  • Collaborate with the store team to achieve sales targets, manage inventory, and maintain a high level of customer satisfaction.

About You

We are looking for an experienced Assistant Store Manager with a proven track record of success in luxury retail. You will have a strong understanding of our brand values and a passion for delivering exceptional customer service. You will be a natural leader, with excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment.

What We Offer

As a member of our team, you can expect a range of benefits, including:

  • Swarovski products discounts
  • Employee Assistance Program
  • Volunteering leave
  • Learning and development programs

About Swarovski

Swarovski is a global leader in the luxury crystal and jewelry industry, with a rich history dating back to 1895. We are committed to delivering exceptional quality, craftsmanship, and customer service, and to creating a workplace where everyone feels valued, respected, and empowered to succeed.



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