Customer Experience Director

About High-Impact Careers at HSBCWe are seeking a highly skilled professional to join our team as a Customer Relations Deputy Director.Ours is a dynamic and innovative workplace, offering a world of opportunities to develop your career in a high-profile business segment.We empower our team of high-performing individuals to build skills, explore new...

Company OverviewHSBC offers opportunities, support and rewards that will take you further. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC provides a dynamic and innovative workplace.Key Aspects of the JobThis role requires a high calibre professional to join our team as a Customer Relations...

Job OverviewWe are seeking an exceptional Strategic IT Director for Customer Experience to join our team at Mandarin Oriental Hotel Group Limited. In this role, you will be responsible for overseeing the full technical management and lifecycle of key business applications that support the customer experience.About the RoleThe successful candidate will have a...

Job DescriptionWe are seeking a highly skilled Executive Director of Customer Experience to join our team at TaiKang (Hong Kong) Preparatory Office. As a key member of our leadership team, you will play a vital role in driving business growth and customer satisfaction.About the RoleThis is an exciting opportunity for a seasoned professional with extensive...

AccountabilitiesThe successful candidate will lead and monitor service quality through business process re-engineering and system enhancement. They will maintain active and smooth communication with regional teams on areas such as annual customer surveys, journeys, marketing events, and complaint analysis reporting.Foster a change culture within the...

Job Description:JPC Corporation seeks a seasoned professional to fill the role of ASST CUSTOMER SERVICE MANAGER. In this position, you will be responsible for managing strong customer relationships through effective communication and relationship-building strategies. Your primary objectives will be to ensure seamless contract management, optimize rental...

International Executive Service Corps is seeking an experienced Director of Customer Operations to lead our customer service team. As a strategic leader, you will be responsible for developing and implementing operational strategies to drive business success and exceed customer expectations.Main Responsibilities:Design and implement comprehensive operational...

About the RoleFWD Insurance is seeking a highly skilled and experienced Customer Operations Director to lead our operations management strategy and roadmap, including underwriting and claims. As a key member of our leadership team, you will be responsible for developing and implementing a comprehensive strategy that drives innovation and delivery of...

Job Description:The Strategic Retail Manager Luxury Goods will play a crucial role in driving business growth, enhancing customer satisfaction, and maintaining brand consistency across our retail network.This role will involve developing and implementing operational standards, monitoring store performance metrics, and collaborating with store management to...

Swine Resources Limited is seeking a Store Experience Director to oversee the visual merchandising strategy for our retail stores. In this role, you will be responsible for creating an engaging and immersive customer experience through effective visual merchandising.Key Responsibilities:Develop and implement visual merchandising strategies that enhance the...

About Mandarin Oriental Hotel Group LimitedWe are a world-renowned luxury hotel group with a rich history and heritage dating back to 1963. Our hotels are located in some of the most exciting destinations around the globe, offering guests unparalleled service, comfort, and amenities. At Mandarin Oriental, we believe in delivering memorable experiences to our...

We are seeking a highly skilled Customer Experience Manager to join our team at Gaw Capital Asset Management. As a key member of our marketing department, you will be responsible for developing and executing customer-centric strategies that drive business growth and increase customer satisfaction.About the Role:Develop and execute comprehensive customer...

JC Executive Search is seeking a highly experienced Key Customer Relations Director to join our team.The ideal candidate will be responsible for managing key customer relationships on a daily basis, including resolving business-related issues that may arise. This involves delivering and developing sales and profit targets, identifying opportunities in major...

At Regnology Group GmbH, we are seeking a highly skilled Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for driving customer loyalty and retention by creating visibility of our customer experience across the client 'customer journey'. You will act as a client advocate, gathering and maintaining data...

The JW Marriott Hotel Hong Kong is seeking a skilled Customer Experience Manager to join our team. This role involves delivering exceptional service to Marriott Bonvoy members and fostering their loyalty to the JW Marriott brand.As a Customer Experience Manager, you will be responsible for managing guest interactions, resolving issues, and creating...

We are seeking a seasoned professional to join our team as the Customer Experience Lead. As a key member of our leadership team, you will play a critical role in shaping our customer experience strategy and driving business growth.About the Role:Developing and implementing customer experience strategies that drive business outcomes and customer...

Key ResponsibilitiesThe successful candidate will be responsible for:Delivering exceptional customer experiences through collaborative work with internal and customer-facing teams.Driving product adoption and delivery of value through proactive alignment of customer objectives with Zscaler's solutions.Nurturing strategic relationships with customer...

Our TeamWe are seeking a Customer Experience Leader to join our team. As a key member of our centre management team, you will be responsible for developing and implementing strategies to enhance customer experience and drive business growth.Key ResponsibilitiesDevelop and implement strategies to enhance customer experience and drive business...

About UsCathay Pacific Airways Limited is a renowned international airline dedicated to providing exceptional service to our customers.Role ProfileThe Lounge Ambassador is responsible for delivering a memorable experience to our customers at the lounge by demonstrating our brand values and providing exceptional service.Key AccountabilitiesProvide Exceptional...

We are seeking a highly motivated and detail-oriented individual to fill the role of Customer Services Officer at BOC Group Life Assurance Company Limited.Key Responsibilities:Handle enquiries and feedback from customers and bank representatives.Deliver quality customer service by providing timely and effective responses to customer queries.Work...