Customer Operations Director

International Executive Service Corps is seeking an experienced Director of Customer Operations to lead our customer service team. As a strategic leader, you will be responsible for developing and implementing operational strategies to drive business success and exceed customer expectations.Main Responsibilities:Design and implement comprehensive operational...

Job Overview:Customer Service Operations DirectorThe Customer Service Operations Director plays a critical role in delivering exceptional customer experiences at the M+ Museum. This includes overseeing daily operations, managing staff, and implementing standard operating procedures.Main Responsibilities:Operational Excellence: Ensure all venues and event...

Audemars Piguet is committed to delivering exceptional customer experiences through its operations. As a key member of the team, the Technical Director for IT Operations will play a pivotal role in ensuring seamless service delivery.Job DescriptionIncident and Request Management: The successful candidate will be responsible for overseeing the incident...

About Us:Bank of Communications (Hong Kong) Limited is a leading financial institution in Hong Kong, offering a wide range of financial services to individuals, businesses, and institutional clients.Our Team:We are a dynamic and experienced team of professionals who are passionate about delivering exceptional service to our clients. Our team is committed to...

Job OverviewWe are seeking a highly experienced Director of Retail Operations to lead our retail business in APAC. As a key member of our leadership team, you will be responsible for driving revenue growth, improving operational efficiency, and ensuring exceptional customer experiences across our stores.Develop and execute strategic plans to drive business...

Job OverviewMondrian Hong Kong is a renowned hospitality company that prides itself on its innovative approach to the industry. As our Director of Operations, you will play a pivotal role in ensuring the seamless operation of our facilities, providing exceptional experiences for our guests. Your expertise will be instrumental in maintaining our high...

Xiaomi Technology requires a Sales and Operations Director to drive business growth through exceptional leadership and customer service.Main Responsibilities:Set and execute sales performance goals to boost profitabilityRecruit, train, and evaluate store employees' productivity and performanceEnsure the maintenance of a visually appealing store environment...

Join us as we search for an experienced Restaurant Operations Director to lead our culinary team at Lubuds F&B Group. In this role, you will be responsible for overseeing restaurant operations, ensuring seamless service delivery, and driving business growth.About UsLubuds F&B Group is a well-established food and beverage company in Hong Kong, with a...

About the Role:We are seeking an experienced Operations Management Director to join our team at Octopus Holdings Limited. The successful candidate will be responsible for overseeing the people and work of our Operations Department, ensuring that our payment systems run smoothly and efficiently.Key Responsibilities:Operational Leadership: Provide strategic...

We are seeking an experienced professional to join our team as the Operations Management Director. As a key member of our leadership team, you will play a critical role in shaping our operations strategy and driving business growth.About the Role:Developing and implementing market-leading operational strategies that drive business outcomes and customer...

Position Title: Director, Customer Technology SolutionsReports To: VP, Global Applications and TransformationLevel: DirectorLocation: Mandarin Oriental Hong Kong OfficeAreas Covered: GlobalAbout the organisation: Mandarin Oriental Hotel GroupMandarin Oriental is the award-winning owner and operator of some of the world's most luxurious hotels, resorts and...

Job OverviewTaiKang (Hong Kong) Preparatory Office is seeking an experienced Executive Director of Operations to lead our customer service teams and drive initiatives to improve operations efficiency and customer experience.Main ResponsibilitiesSupervise individual teams and collaborate with the Department Head to achieve Key Performance Indicators (KPIs)...

About the RoleWe are looking for an experienced professional to fill the role of Complex Assistant / Director of Sales - Catering at The Ritz-Carlton, Hong Kong. As a key member of our team, you will be responsible for driving the catering sales strategy for our two properties.Main Duties and ResponsibilitiesDevelop and implement a comprehensive catering...

Job Title: Retail Operations DirectorYou will be responsible for overseeing the overall retail operations, including leasing, marketing, and customer service. Your leadership skills and ability to manage teams will drive business growth and success.About Our Client:Our client is a prominent retail company with multiple brands in Hong Kong.Key...

Job DescriptionWe are seeking a highly skilled Executive Director of Customer Experience to join our team at TaiKang (Hong Kong) Preparatory Office. As a key member of our leadership team, you will play a vital role in driving business growth and customer satisfaction.About the RoleThis is an exciting opportunity for a seasoned professional with extensive...

At PrimeCredit Limited, we are committed to providing exceptional customer service and driving business growth through innovative sales and business development strategies.About the OpportunityWe are currently seeking a Director of Sales Operations to join our team. As a key member of our sales leadership team, you will be responsible for developing and...

Job OverviewAs a Property Operations Director, you will play a critical role in driving the success of our residential property operations at Mass Transit Railway. You will be responsible for developing and implementing strategies to improve operational efficiency, ensuring compliance with regulatory requirements, and delivering exceptional customer...

Vestal Central School District is seeking a highly skilled Director of Transportation Operations to join our team.This is an exciting opportunity to lead our transportation department and shape the future of our district's logistics.As a Director of Transportation Operations, you will be responsible for developing and implementing policies and procedures to...

Job DescriptionWe are seeking a Customer Service Director to join our team at Bank Of China (Hong Kong) Limited. This role is responsible for championing one-stop personal banking services at our Contact Centre.Main ResponsibilitiesDeliver Quality Services: Deliver quality services to customers through inbound and outbound calls, and grasp opportunities to...

Job Title: European Medical Operations DirectorAbout the Role:We are seeking a highly skilled and experienced medical operations director to oversee the day-to-day activities of our healthcare facilities in various locations across Europe.Responsibilities: