Property Operations Director

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time
Job Overview

As a Property Operations Director, you will play a critical role in driving the success of our residential property operations at Mass Transit Railway. You will be responsible for developing and implementing strategies to improve operational efficiency, ensuring compliance with regulatory requirements, and delivering exceptional customer service.

Key Responsibilities
  1. Operational Strategy: Develop and implement strategies to improve operational efficiency and effectiveness.
  2. Regulatory Compliance: Ensure compliance of internal procedures with external requirements such as Building Management Ordinance and statutory guidelines.
  3. Customer Service: Handle public enquiries and liaise with Owner's Committees, residents, government departments, District Councillors, and local communities.
  4. Team Management: Manage a team of property management staff and service contractors to ensure the efficient day-to-day operation of our residential properties.
Requirements
  1. A degree in a property-related discipline is required.
  2. The successful candidate should have a minimum of 5 years' experience in managing residential properties, with at least 1 year at supervisory level.
  3. Possession of a Property Management Practitioner (Tier 1) licence and membership of a recognised professional institution is essential.
  4. Fully conversant with Deeds of Mutual Covenant and related ordinances with sound knowledge of industry best practices.
  5. Excellent interpersonal, supervisory, and analytical skills with strong awareness on quality service.
  6. Good command of both written and spoken English and Chinese.

About Mass Transit Railway

Mass Transit Railway is a leading transportation company dedicated to providing safe and efficient services to our customers.



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