Residential Property Operations Manager

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time
Job Description:

Overview

The Mass Transit Railway is seeking a highly skilled and experienced professional to fill the role of Assistant Property Manager (Residential Building). This position is responsible for overseeing the day-to-day operations of residential properties managed by the Corporation.


Key Responsibilities:
  • Manage On-Site Teams: Oversee the management of on-site property staff and service contractors to ensure the efficient operation of residential properties in accordance with Deeds of Mutual Covenants and House Rules.
  • Efficiency Review: Conduct regular reviews of management services to identify areas for improvement and implement changes to enhance overall performance.
  • Compliance Management: Ensure that internal procedures align with external requirements, including the Building Management Ordinance, Deeds of Mutual Covenant, and statutory guidelines.
  • Financial Planning: Prepare and manage budgets and cost control documentation to optimize financial resources.
  • Customer Liaison: Handle public inquiries and communicate effectively with owner's committees, residents, government departments, district councillors, and local communities.

Requirements:
  • Educational Background: A degree in a property-related discipline is essential.
  • Professional Experience: A minimum of 5 years' experience in managing residential properties, with at least 1 year at a supervisory level.
  • Licenses and Certifications: Possession of a Property Management Practitioner (Tier 1) license and membership of a recognized professional institution.
  • Industry Knowledge: Strong understanding of Deeds of Mutual Covenant and related ordinances, as well as industry best practices.
  • Skill Set: Excellent interpersonal, supervisory, and analytical skills, with a strong emphasis on quality service delivery.
  • Language Proficiency: Good command of both written and spoken English and Chinese.


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