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Assistant Store Manager

2 months ago


Hong Kong, Central and Western District, Hong Kong SAR China Rimowa Full time

Job Summary

We are seeking a highly skilled and experienced Assistant Store Manager to join our team at RIMOWA. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a high level of store operations.

Key Responsibilities

  • Lead and develop a high-performing sales team to achieve sales targets and provide exceptional customer service.
  • Manage store inventory, including ordering, receiving, and stocking merchandise to meet sales and customer demands.
  • Implement visual merchandising and store presentation standards to create an engaging shopping environment.
  • Monitor and control store expenses, including labor, inventory, and operational costs.
  • Collaborate with the store team to achieve sales goals, improve customer satisfaction, and maintain a positive store image.

Requirements

  • 7+ years of experience in luxury retail management, with a proven track record of driving sales growth and improving customer satisfaction.
  • Excellent leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions and drive business results.
  • Fluency in Cantonese and Mandarin, with good English language skills.

About RIMOWA

RIMOWA is a leading luxury luggage brand known for its high-quality products and exceptional customer service. We are committed to delivering an unparalleled shopping experience to our customers and are seeking talented individuals who share our passion for excellence.