Business Operations Coordinator
1 week ago
DBS Bank (Hong Kong) Limited is a leading financial institution in Hong Kong, providing a wide range of banking services to individuals, businesses, and institutions. Our Group Technology and Operations (T&O) division enables the bank to operate efficiently and effectively through strategic focus on productivity, quality & control, technology, people capability and innovation.
Job Description
We are seeking a highly motivated Control Officer to join our team in Hong Kong. The successful candidate will be responsible for supporting the client onboarding team in daily processing, including account opening and static data maintenance. This role requires strong analytical, problem-solving, and communication skills, as well as good attention to detail.
Responsibilities:
- Support the client onboarding team in daily processing, including account opening and static data maintenance
- Review client documents/instructions and update information in the system
- Verify system data against client documents/instructions
- Handle returned mail
- Ensure account opening and client static maintenance are delivered within Service Level Agreements (SLA)
- Assist in audit, regulatory review, FATCA, and CRS reporting
- Promptly respond to and provide solutions for enquiries from front office/customer center/branch, etc.
- Support UAT if needed
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