Senior Technical Account Manager

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China dynaTrace software GmbH Full time
Key Responsibilities

As a Senior Customer Success Engineer, your primary focus will be on driving customer success through technical leadership, strategic advising, and collaborative problem-solving. You will work closely with customers to understand their business objectives, technical requirements, and challenges, developing tailored solutions that drive value and satisfaction.

**Core Responsibilities**
  • Work collaboratively with customers to identify opportunities for growth, expansion, and improved customer satisfaction.
  • Develop and execute customized plans to address customer technical requirements and challenges.
  • Provide subject matter expertise on Dynatrace technologies, methodologies, and frameworks.
  • Collaborate with internal teams to ensure seamless delivery of solutions and services.


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