Technical Service Provider
5 days ago
We are looking for a highly motivated and experienced System Engineer to join our team at Kinetix Systems Limited. As a System Engineer, you will be responsible for providing technical support to end-users, diagnosing and troubleshooting IT problems, and assisting in training users on new software applications and systems.
Key Responsibilities
- Provide first-level technical support to end-users for hardware, software, network, and cloud-related issues
- Diagnose and troubleshoot IT problems, including desktop applications, operating systems, and network connectivity issues
- Log, track, and resolve support requests in the ticketing system
- Assist in training users on new software applications and systems
- Maintain accurate documentation of issues, resolutions, and user guides to improve support processes
Requirements
- Higher Diploma or above in Computer Science, Information System or related disciplines
- 1-2 years of relevant working experience in a technical support or helpdesk role
- CompTIA A+, Microsoft certifications, or similar qualifications are a plus
- Strong troubleshooting experience in IT hardware, software, and operating systems
If you are passionate about IT and want to take your career to the next level, please send your full resume with your availability and last/current salary by applying now.
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