Digital Business Support Professional
3 weeks ago
At HSBC, we're committed to delivering exceptional service and driving growth. Our Digital Business Services team is a critical part of this effort, providing essential operational and technical support to our global businesses.
We're seeking a highly skilled professional to join our team as a Digital Business Support Professional. In this role, you'll work closely with various stakeholders to ensure smooth operations and deliver high-quality results.
The ideal candidate will have excellent analytical and problem-solving skills, with the ability to work independently and under pressure in a dynamic environment. You'll also be proficient in using Excel, Word, and PowerPoint, and have strong communication and interpersonal skills.
Key Responsibilities:
- Manage Fusion requests, including invoice settlements and accrual submissions, ensuring timely settlements and tracking of POs/Non-PO creation across teams.
- Track spend against AOP and run rate for YE view on behalf of the Head of Department.
- Handle BIRO-related tasks, enquiries, and provide ad-hoc support on audits as needed.
- Own BCP (BIA, BCP, BEA, etc.) on behalf of the Head of Department, ensuring timely completion of activities to ensure compliance at all times.
Requirements:
- Good writing skills in both English and Chinese.
- Excellent interpersonal, collaboration, presentation, and influencing skills.
- Degree holder with experience in banking acquiring business, with good time management.
- Strong business acumen and analytical mindset, with good problem-solving and decision-making skills.
- Able to organize and handle multiple tasks with minimum supervision.
- Demonstrated ability to work independently and under pressure in a dynamic and challenging work environment.
- Willingsness to take and accomplish ad-hoc tasks with quality.
- Proficiency in using Excel, Word, and PowerPoint.
Estimated Salary: £55,000 - £65,000 per annum, depending on experience.
About HSBC:
HSBC is one of the world's leading financial institutions, serving millions of customers worldwide. We're committed to delivering exceptional service and driving growth through our digital channels.
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