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Senior Officer, Learning and Development

4 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Sun Life Full time
Job Title: Senior Officer, Learning

At Sun Life, we are committed to providing our business partners with the necessary training and support to achieve their sales targets. We are seeking a highly skilled and experienced Senior Officer, Learning to join our team.

Key Responsibilities:
  • Develop and deliver training programs to support sales channels and business partners.
  • Take ownership of training projects to ensure quality delivery and targeted results.
  • Provide administrative support to the Financial Planner Training Section.
  • Assist the Section Head in achieving Key Performance Indicators (KPIs).
  • Transfer skills to LDC members to facilitate their professional development.
  • Cross-team support to ensure service efficiency.
Requirements:
  • Able to acquire new knowledge and transfer it effectively to participants.
  • Presentation skills to convey factual information precisely and clearly.
  • Effective Q&A session handling.
  • Proficiency in Microsoft Office (PowerPoint, Excel, Word).
  • Good command of both English and Chinese.
Preferred Qualifications:
  • Financial Planning.
  • Life Insurance.
  • Compliance.
  • Investment.
  • Computer.
Core Soft/Transferable Competencies:
  • Good communication skills.
  • Training and facilitation skills.
  • Customer service skills.
Job Category: Channel Management