Academy Operations Manager

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time
Job Title: Academy Operations Manager

Cathay Pacific Airways Limited is seeking a highly skilled Academy Operations Manager to lead the operations of Cathay Academy, ensuring a world-class learning experience for our customers.

Key Responsibilities:
  • Lead Cathay Academy's operations on resource planning, facility management, budget control, and onsite learning support.
  • Manage a team that provides centralized and standardized learning support functions for the Customer Experience and Leadership & Organisation Development teams.
  • Develop and implement strategies to improve operational processes using the latest technologies.
  • Conduct regular audits and assessments to evaluate facility utilization and identify opportunities for optimization.
  • Implement innovative technology solutions to enhance the efficiency and effectiveness of facility operations.
Requirements:
  • Degree holder, preferably related to education/training discipline.
  • Minimum of 8 years' working experience in operations and process improvements.
  • Passion for people, culture, and continuous improvement.
  • Lean qualification and experience preferred.
  • Proficiency in using facility management software, technology tools, and data analytics platforms.

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.



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