Phone Insurance Enrollment Coordinator

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Chubb Full time

Chubb is seeking a skilled Phone Insurance Enrollment Coordinator to join their dynamic team. This full-time role offers a unique opportunity to provide top-notch customer service while leveraging your communication skills.

As a Phone Insurance Enrollment Coordinator, you will play a critical role in answering customer calls, addressing their inquiries, and promoting policy enrollment services.

  • Answer inbound calls, responding promptly to customer queries.
  • Facilitate phone insurance enrollment services, highlighting the benefits of these policies.
Key Responsibilities
  • Respond to customer inquiries via phone, ensuring timely resolutions.
  • Develop and maintain knowledge of Chubb's products and services to effectively promote them.
  • Collaborate with colleagues to optimize call handling procedures.
Requirements
  • Diploma or degree from a recognized institution.
  • IIQE certification required.
  • Excellent language skills, with a focus on Cantonese and English.
  • Basic computer skills, including Microsoft Office applications.


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