Insurance Support Specialist

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Chubb Full time

Chubb is seeking a professional Insurance Support Specialist to join their team. The ideal candidate will possess excellent communication skills, both written and verbal.

This full-time role involves providing exceptional customer service via phone, addressing customer inquiries, and ensuring policy retention activities are performed efficiently.

  • Respond to inbound calls and manage email correspondence to resolve customer issues.
  • Maintain a professional image when interacting with clients, upholding the company's reputation.
Requirements
  • Diploma holder or above in any discipline.
  • Must be qualified with IIQE Paper 1 and 2.
  • Proficient in spoken and written English and Cantonese; Mandarin proficiency is an asset, and Chinese typing skills are preferred.
  • Proficient in Microsoft Office applications.
About the Role

This position is part of Chubb's Customer Service Team, which plays a vital role in maintaining customer satisfaction and loyalty.

The successful candidate will have the opportunity to develop their skills and contribute to the growth of the organization.



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