Strategic Marketing Operations Lead
4 weeks ago
Company Overview
Welcome to Classy Wheeler Limited, a dynamic and innovative organization that values exceptional talent. Our company culture is built on collaboration, creativity, and a passion for delivering results-driven solutions.
We are currently seeking an experienced Strategic Marketing Operations Lead to join our team and contribute to the success of our marketing initiatives.
Job Description:
Salary: HKD 55,000 - 65,000 per month
As a Strategic Marketing Operations Lead, you will be responsible for conducting customer analysis to provide insightful support throughout the campaign process, including pre-campaign analysis, segment recommendation, and post-campaign evaluation. You will also design, develop, and manage ad-hoc and regular customer reports to support CRM initiatives.
In this role, you will work closely with cross-functional teams to identify and drive efficiency in regular tasks through automation and streamlining of processes. Additionally, you will manage data capture processes to enrich customer data and ensure quality, as well as manage the CRM platform, identify improvements, and conduct UAT.
Required Skills and Qualifications:
- University degree in Marketing, Information System, Mathematics, Computing or a related discipline
- Practical experience in database marketing, customer segmentation, and customer analysis
- Strong analytical mind with good report writing skills and ability to transform data into actionable insights
- Hands-on experience in SQL
- Experience in Microsoft Dynamics and Tableau is an absolute advantage
- Good understanding of CRM system, Campaign management system, and data warehousing
- Strong commitment to taking new challenges and self-motivation
- Good communication, analytical, and project management skills
- Proficiency in both English and Chinese
Benefits:
We offer a competitive salary package, including benefits such as medical insurance, retirement plans, and opportunities for professional growth and development.
Others:
Please note that we require all applicants to have a valid work permit for Hong Kong. We are an equal opportunities employer and welcome applications from diverse candidates.
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