High Speed Rail Operations Specialist
6 days ago
We are seeking a highly skilled and experienced Station Officer-High Speed Rail (Ref: 25000002) to join our team at the Mass Transit Railway. As a key member of our operations staff, you will be responsible for ensuring the smooth running of our high-speed rail services.
Key Responsibilities- Platform Supervision: Oversee platform activities, including train arrivals and departures, passenger movements, and crowd control measures.
- Train Service Recovery: Assist in resolving service disruptions, ensuring minimal delays, and maintaining punctuality.
- Station Inspection: Conduct regular inspections to identify and address any issues affecting station facilities, cleanliness, or passenger experience.
- A minimum of 5 HKCEE/HKDSE subjects, including English and Chinese languages, with an Attained grade or above.
- At least 2 years of work experience in the travel or hospitality industries, preferably with exposure to customer-facing roles.
- Proficiency in English, Cantonese, and Putonghua, with knowledge of simplified Chinese characters.
- Excellent communication and interpersonal skills, with a strong focus on delivering world-class customer service.
- A valid travel document for Mainland China is essential.
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Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob SummaryWe are seeking a highly skilled and experienced professional to fill the role of Station Officer-High Speed Rail at Mass Transit Railway. The successful candidate will be responsible for ensuring the smooth operation of high-speed rail stations, providing exceptional customer service, and maintaining a safe and efficient working environment.Key...
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High Speed Rail Station Manager
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeCompany OverviewMass Transit Railway is a leading provider of public transportation services in Hong Kong, committed to delivering safe, efficient, and reliable services to our customers. We are now seeking a skilled professional to join our team as a Station Officer-High Speed Rail.Salary and Job ResponsibilitiesThe successful candidate can expect a...
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High Speed Rail Team Member
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob DescriptionAs a Station Officer-High Speed Rail, you will perform station duties such as platform supervision, train service recovery, station inspection, and crowd control. You will also operate the Customer Service Centre and handle the Automatic Fare Collection system and equipment.Perform station duties effectively and efficiently.Provide world-class...
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High Speed Rail Operations Coordinator
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time**Company Overview:**Mass Transit Railway (MTR) is one of the leading railway operators in Hong Kong. We strive to provide high-quality customer services to our passengers and are committed to delivering exceptional experiences.We are currently seeking a highly skilled and experienced individual to join our team as a Customer Engagement Officer in High Speed...
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Station Officer-High Speed Rail
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob Description - Station Officer-High Speed Rail (Ref: 25000002) Responsibilities Perform station duties such as platform supervision, train service recovery, station inspection and crowd control. Operate Customer Service Centre and handle Automatic Fare Collection system and equipment. Provide world-class customer services in accordance with the service...
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High Speed Rail Station Officer
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob OverviewAbout Mass Transit RailwayMass Transit Railway is a leading transportation provider, committed to delivering exceptional service to our customers. Our team of professionals work together to ensure the safe and efficient operation of our rail network.Job DescriptionKey ResponsibilitiesPerform station duties such as platform supervision, train...
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Installation Engineer
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Station Officer
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Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeAbout the RoleThis exciting opportunity is perfect for individuals who are passionate about delivering exceptional customer experiences and contributing to the success of our high-speed rail services. As a Station Officer, you will play a critical role in maintaining the high standards of our passengers and supporting our team's efforts to provide efficient...
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Transportation Operations Coordinator
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Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob OverviewMass Transit Railway is seeking a skilled professional to fill the role of Station Officer-High Speed Rail. As a key member of our team, you will be responsible for ensuring the smooth operation of high-speed rail stations, providing exceptional customer service, and maintaining a safe and efficient working environment.Salary and BenefitsThe...
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High Speed Rail Station Officer
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob SummaryAs a Station Officer at Mass Transit Railway, you will be responsible for performing various station duties such as platform supervision, train service recovery, and crowd control. You will also operate the Customer Service Centre and handle Automatic Fare Collection system and equipment.Key ResponsibilitiesSupervise platforms and ensure smooth...
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Procurement Leader for Rail Operations
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Railway Operations Professional
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob OverviewAbout Mass Transit RailwayWe are seeking a highly skilled and experienced professional to join our team as a High Speed Rail Station Officer. This role plays a critical part in ensuring the smooth operation of our rail network and providing exceptional customer service.Key ResponsibilitiesStation DutiesPlatform supervision, train service...
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Customer Service Representative-Light Rail
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Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob OverviewThe Mass Transit Railway is seeking a skilled and customer-centric individual to join our team as a Customer Service Centre Officer-Light Rail. This role is responsible for providing top-notch customer services, handling passenger enquiries and complaints, and ensuring a seamless experience for Light Rail passengers.This position requires the...
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Station Operations Coordinator
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Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob OverviewAbout Mass Transit RailwayWe are seeking a highly skilled and experienced professional to join our team as a High Speed Rail Station Officer. This role requires a strong focus on customer service, operational efficiency, and teamwork.Key ResponsibilitiesStation OperationsPlatform supervision, train service recovery, and crowd control.Customer...