Project Manager, Digital Platforms

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full time
Job Summary

Prudential plc is seeking a highly skilled and experienced professional to join our team as a Project Manager, Digital Platforms. As a key member of our organization, you will be responsible for driving the successful implementation and delivery of various projects assigned by the POE manager.

Key Responsibilities
  • Project Management: Lead and manage various projects and initiatives assigned by the solutions manager to ensure successful project implementation and delivery by following the prescribed project management standards.
  • Business Analysis: Prepare user stories based on identified business requirements and define them in relation to the operations processes. Review IT functional design specification from a business perspective to ensure the requested user functions are met.
  • Stakeholder Management: Maintain close coordination with all related functions and business units (including IT, Life Administration, Legal, Compliance, Marketing, Sales Channels, etc.) to ensure clear documentation and articulation of user stories to the respective departments for development and implementation.
  • Testing and Quality Assurance: Lead the team in preparing test plans, test cases, and conduct user acceptance tests to ensure all related system functions and workflows align with the identified business requirements related to the operations processes.
  • User Training and Support: Prepare user manuals, stakeholder communications, and conduct user training sessions whenever new product or system functions are launched to ensure users have a good understanding and reference for the new features and logic.
  • Post-Implementation Review: Conduct post-system implementation reviews, including collecting feedback from end-users for service improvement, provide production incident support, and performing post-implementation data analysis.
  • Reporting and Data Analysis: Assist the solutions manager in preparing ad hoc and regular management reports and data analysis for project planning purposes.
Requirements
  • Education: Degree holder in any discipline, Business Administration, Economics, Finance, Information Technology, Data Science, or related discipline is preferred.
  • Experience: Minimum 5 years of relevant working experience in Business Analysis/Operation (exposure in insurance/financial industry is definitely an asset).
  • Skills: Proficient in verbal and written English and Chinese (Cantonese is a must). Mandarin is a plus. Knowledge of project management skills and tools. Proficiency in Microsoft Office (including Excel, PowerPoint, MS Project, Access, Visio). Experience in data analysis tools is a plus.
  • Personal Qualities: Excellent negotiation, communication, and interpersonal skills. Good analytical, problem-solving, and presentation skills with a positive and proactive mindset. Ability to understand customer needs and translate internal-facing and technical information to customer-friendly language. Strong sense of ownership, proactive, creative, and able to multi-task while being a good team player.


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