Senior Digital Platform Manager

2 months ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

About Hang Seng Bank

Hang Seng Bank is committed to delivering exceptional service and excellence in all aspects of its business. Our people are our greatest asset, and we strive to create a dynamic and inclusive work environment that fosters growth and development.

Our Digital Banking Vision

We aim to provide innovative and seamless digital banking experiences that meet the evolving needs of our customers. Our mobile app and digital capabilities have earned us recognition in the industry, including the 'Best Mobile Banking Service Award' in The Asian Banker Hong Kong Awards 2022 and 'Outstanding Digital Banking Service' in the Capital Outstanding eCommerce Awards 2021/22.

Job Summary

We are seeking a highly skilled and experienced Senior Digital Platform Manager - Secure Access to join our Digital Banking Team. The successful candidate will be responsible for enhancing the capabilities of our digital platform, developing best-in-class digital experiences, and driving business outcomes through digital penetration, activeness, and engagement.

Key Responsibilities

  • Develop and implement strategies to enhance customer authentication capabilities, security, and fraud prevention control.
  • Oversee the development and maintenance of our digital platform, ensuring seamless and secure customer experiences.
  • Collaborate with cross-functional teams to ensure a cohesive overall experience for customers, including secure and easy access to digital journeys.
  • Stay up-to-date with market and regulatory changes, and execute enhancements to address regulations and ensure compliance.
  • Plan and manage business and IT budgets to drive digital platform development and achieve business outcomes.
  • Oversee the performance of digital platform initiatives and projects.

Requirements

  • University degree in a relevant field, such as finance, technology, or e-commerce.
  • Minimum 8 years of experience in digital platform management, digital payment and wallet, or project management in the banking or financial sector.
  • Blend of business and technical expertise, with the ability to drive strategy into action.
  • Strong analytical and problem-solving skills, with attention to detail and the ability to comprehend complex business dynamics.
  • Excellent communication and interpersonal skills, with a strong sense of responsibility and ownership.
  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements.
  • Good command of both written and spoken Chinese and English, with knowledge of Mandarin a plus.


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Hang Seng Bank is committed to service excellence and is seeking a Senior Digital Platform Manager for Secure Access to enhance the capabilities of our digital platform.Key Responsibilities:Develop and execute digital platform initiatives and roadmap to drive business outcomes, including enhancing customer authentication capabilities, security and fraud...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Transformative Role in Digital BankingHang Seng Bank is seeking a highly skilled Senior Digital Platform Manager - Secure Access to lead the development and maintenance of our digital platform, ensuring seamless and secure customer experiences.Key Responsibilities:Enhance digital platform capabilities, developing best-in-class, user-friendly experiences, and...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    About Hang Seng BankHang Seng Bank is committed to delivering exceptional service and excellence in all aspects of our business. Our people are our greatest asset, and we strive to create a dynamic and inclusive work environment that fosters growth and development.Job SummaryWe are seeking a highly skilled and experienced Senior Digital Platform Manager –...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

    Career Opportunity at Hang Seng Bank LimitedHang Seng Bank Limited is committed to delivering exceptional service excellence. Our people are our most valuable asset, and we strive to provide a dynamic working environment, excellent career development opportunities, and competitive compensation packages to attract high-calibre talent.Digital Banking at Hang...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    About Hang Seng BankHang Seng Bank is committed to delivering exceptional service and excellence in all aspects of our business. We strive to attract and retain top talent by offering a dynamic work environment, opportunities for career growth and development, and competitive compensation packages.Job SummaryWe are seeking a highly skilled and experienced...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

    Job OpportunityHang Seng Bank Limited is committed to service excellence and seeks high-calibre talent to join our Digital Banking Team. We are currently looking for a skilled Assistant Digital Platform Manager to lead the implementation of key digital initiatives and drive strategic digital projects.About the RoleThe successful candidate will be responsible...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Transformative Leadership OpportunityHSBC is seeking a visionary Digital Platforms Business Architecture Lead to spearhead the development of its next-generation mobile banking app. As a key member of the North Star team, you will play a pivotal role in driving HSBC's global digital strategy, shaping the future of mobile platforms, and ensuring their...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    A Career with Hang Seng BankHang Seng Bank is committed to delivering exceptional service and excellence. Our people are our most valuable asset, and we strive to continually enhance our performance for customers and provide best-in-class products and services.Digital BankingHang Seng Bank's mobile app and digital capabilities have been recognized with...


  • Hong Kong, Central and Western District, Hong Kong SAR China Pinpoint Asia Full time

    Job Title: Digital Tech Platform OwnerAt Pinpoint Asia, we are seeking a highly skilled Digital Tech Platform Owner to join our team. As a key member of our organization, you will be responsible for leading and facilitating discussions to ensure requirements effectively meet business needs.Key Responsibilities:Analyze and identify areas for improvement in...


  • Hong Kong, Central and Western District, Hong Kong SAR China Pinpoint Asia Full time

    Job Title: Digital Tech Platform OwnerAt Pinpoint Asia, we are seeking a highly skilled Digital Tech Platform Owner to join our team. As a key member of our organization, you will be responsible for leading and facilitating discussions to ensure requirements effectively meet business needs.Responsibilities:Analyze and identify areas for improvement in...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Transformative Leadership OpportunityHSBC is seeking a seasoned professional to drive digital banking transformation as a Digital Platforms Governance Manager. This pivotal role will shape the future of digital banking, ensuring seamless operation and service availability for millions of customers globally.Key ResponsibilitiesEstablish and embed robust...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Transforming Digital Banking at HSBCHSBC is embarking on a groundbreaking journey to build the best banking app in the world. We're seeking a high-calibre professional to join our team as a Digital Platforms Governance Manager.Key ResponsibilitiesLead project management and delivery of North Star, a large and complex programme, influencing project plans,...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Transformative Leadership OpportunityHSBC is seeking a visionary leader to drive the development of its next-generation mobile banking app, delivering a seamless and personalized experience for millions of customers worldwide.Key ResponsibilitiesDevelop and implement a cohesive business architecture infrastructure for Digital Platforms, ensuring a...

  • Senior System Analyst

    2 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Oliver James Associates Full time

    Oliver James Associates is seeking a highly experienced Senior System Analyst to lead the development, implementation, and maintenance of our digital platform.Key Responsibilities:Collaborate with Business Analysts and Stakeholders to understand requirements and develop technical specifications.Review code for quality, maintainability, and performance, and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

    Career OpportunityHang Seng Bank Limited is committed to service excellence and seeks high-calibre talent to join our Digital Banking Team. We are currently looking for a skilled Assistant Digital Platform Manager to lead the implementation of key digital initiatives, drive strategic digital projects, and ensure excellent digital customer experience through...


  • Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full time

    At Prudential, we're committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture where diversity is celebrated and inclusion is assured. We provide a platform for our people to excel and make an impact, supporting their career ambitions. We pledge to make Prudential a place where you can...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full time

    Senior Application Development ManagerJob Title: Senior Application Development ManagerAbout the Role:We are seeking a highly skilled Senior Application Development Manager to lead our team in designing and developing cloud-based application systems for the bank's digital transformation. The successful candidate will have a strong background in cloud...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Job Title: Product Manager, Digital PlatformBank Of China (Hong Kong) Limited is seeking a highly skilled Product Manager, Digital Platform to lead the development and delivery of our Transaction Banking products and services.Key Responsibilities:Develop and execute product strategies to drive business growth and customer satisfaction in Transaction...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Transformative Opportunity in Digital BankingHSBC is embarking on a groundbreaking journey to build the best banking app in the world, and we're seeking a high-calibre professional to join our team as a Digital Platforms Governance Manager.Key ResponsibilitiesLead project management and delivery of North Star, a large and complex programme, influencing...


  • Hong Kong, Central and Western District, Hong Kong SAR China Pinpoint Asia Full time

    Job SummaryWe are seeking a highly skilled Digital Tech Platform Owner to join our team at Pinpoint Asia. As a key member of our technology recruitment team, you will be responsible for leading and facilitating discussions to ensure requirements effectively meet business needs.Key Responsibilities:Analyzing and identifying areas for improvement in end-to-end...