Application Support Specialist

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Nityo Infotech Full time

Job Description


We are seeking an experienced Application Support Specialist to join our team. The ideal candidate will have a strong analytical background, excellent problem-solving skills, and the ability to work collaboratively with stakeholders to drive business decisions.



Key Responsibilities:



  • Evaluate internal performance against business targets and KPIs, preparing productivity updates and company-wide reporting.
  • Assist with managing and implementing key projects, ensuring mitigations are considered to minimize business impact.
  • Collaborate with stakeholders to gather, develop, and document detailed business requirements.
  • Gather and analyze data to identify trends, enable business decisions, and address risks.
  • Leverage analytical techniques to understand pain points and propose solutions.
  • Provide actionable insights to identify areas of opportunity and recommend improvements.
  • Conduct modeling, forecasting, and option/scenario analysis to support business decisions.
  • Identify opportunities to innovate and encourage others to share ideas.


Requirements:



  • Strong analytical and problem-solving skills.
  • Solid understanding of business principles and practices.
  • Excellent communication and interpersonal skills.
  • Experience with project management methodologies and tools.
  • Ability to work collaboratively with cross-functional teams.


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