Application Support Specialist
3 days ago
Job Description
We are seeking an experienced Application Support Specialist to join our team. The ideal candidate will have a strong analytical background, excellent problem-solving skills, and the ability to work collaboratively with stakeholders to drive business decisions.
Key Responsibilities:
- Evaluate internal performance against business targets and KPIs, preparing productivity updates and company-wide reporting.
- Assist with managing and implementing key projects, ensuring mitigations are considered to minimize business impact.
- Collaborate with stakeholders to gather, develop, and document detailed business requirements.
- Gather and analyze data to identify trends, enable business decisions, and address risks.
- Leverage analytical techniques to understand pain points and propose solutions.
- Provide actionable insights to identify areas of opportunity and recommend improvements.
- Conduct modeling, forecasting, and option/scenario analysis to support business decisions.
- Identify opportunities to innovate and encourage others to share ideas.
Requirements:
- Strong analytical and problem-solving skills.
- Solid understanding of business principles and practices.
- Excellent communication and interpersonal skills.
- Experience with project management methodologies and tools.
- Ability to work collaboratively with cross-functional teams.
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